Ruchi Mago, CHRO at Orange Business, is a dynamic HR leader with over 18 years of experience in driving transformative HR strategies across global landscapes. Known for her ability to lead diverse teams, implement innovative solutions, and create a positive impact, Ruchi has been at the forefront of building inclusive workplaces and enabling employees to thrive. Her Reflections on 2024 emphasize the integration of work and life, the value of personalization, and the role of inclusion as the foundation for organizational success. Her Resolutions for 2025 focus on empowering employees, fostering purpose-driven actions, and leveraging AI and innovation to build a thriving workplace for the future.
Reflections on 2024:
2024 taught us that work is no longer just a place—it’s a part of life that must feel meaningful. As employees returned, they craved balance, purpose, and belonging. We learned that every individual’s journey is unique, and personalization isn’t a luxury—it’s a necessity.
Skills became the bridge to the future, but inclusion remained the foundation. At the heart of it all was a simple truth: when people feel valued and inspired, they thrive—and so do organizations.”*
“When people feel valued and inspired, they thrive—and so do organizations.”
Ruchi Mago, CHRO, Orange Business
Resolutions for 2025:
As we welcome 2025, my focus will be on fostering a culture of inclusivity and creating a caring environment for all our employees. I am committed to empowering our team members to explore new internal career paths within our organization through robust upskilling, reskilling, and new skilling initiatives.
I believe it’s essential to raise awareness about the significance of purpose, enabling people to pursue their passions while contributing to ESG and SDGs, thereby adding deeper meaning to our collective work.Additionally, I see AI and innovation as vital tools that can enhance our efficiency and productivity.
My goal is to inculcate the values of being bold, caring, and responsible in our actions, ensuring that we cultivate a workplace where everyone can thrive and feel valued.”*
“In 2025, I aim to empower employees, foster purpose, and leverage innovation to build a thriving workplace.”
Ruchi Mago, CHRO, Orange Business
Ruchi Mago’s reflections on 2024 highlight the transformative journey toward meaningful work, balance, and inclusion as cornerstones of success. Her 2025 resolutions prioritize empowering employees through skilling initiatives, fostering purpose-driven actions, and leveraging technology to create an efficient, thriving, and inclusive workplace. With a vision rooted in boldness, care, and responsibility, Ruchi’s insights set a powerful precedent for HR leadership in shaping workplaces of the future.
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