Hong Kong SAR – November 2024 – Amanda Hyndman has been appointed as the Chief Operating Officer of Mandarin Oriental Hotel Group, marking a significant milestone in her illustrious career within luxury hospitality. With over 30 years of experience, including 18 years at Mandarin Oriental, Hyndman has held pivotal roles across the globe, from General Manager positions in Bangkok and Washington, D.C., to her recent role as Chief People & Culture Officer. Her deep commitment to excellence and understanding of Mandarin Oriental’s brand make her exceptionally suited to drive the Group’s operational and cultural vision forward.
Prior to her promotion, Amanda served as Chief People & Culture Officer at Mandarin Oriental, where she led initiatives to strengthen the company’s organizational culture and talent strategy, significantly impacting employee engagement and operational harmony. Before this, she was Area Vice President for Hong Kong, Macau, Guangzhou, and Sanya, steering operations across the region’s top hotels and building sustainable, guest-centric experiences.
Amanda also served as Area Vice President for London, Munich, and Prague, leading luxury properties in these prominent locations with a focus on elevating brand standards and enhancing guest experiences. Her earlier career includes notable tenure as General Manager of Mandarin Oriental’s flagship properties in Bangkok and Washington, D.C., where she achieved exceptional performance metrics in customer satisfaction and service excellence.
Amanda’s career spans beyond Mandarin Oriental, with foundational roles in leadership at Waldorf Hilton and Le Meridien, followed by her time as General Manager for Millennium & Copthorne Hotels across several UK locations. Her broad international experience and passion for the hospitality industry underscore her contributions to Mandarin Oriental’s success.
About Mandarin Oriental Hotel Group:
Mandarin Oriental Hotel Group is a leading luxury hotel brand with a portfolio of 41 hotels, 12 residences, and 23 exclusive homes in 26 countries, embodying Asian heritage and local culture. Known for its commitment to service excellence and innovative design, Mandarin Oriental continues to expand globally, setting new benchmarks in luxury hospitality. As a member of the Jardine Matheson Group, the Group operates from Hong Kong, with Mandarin Oriental International Limited listed on the London Stock Exchange.
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