New York, United States, March 2025 — Carbyne, a global leader in mission-critical contact center solutions, has announced the appointment of Colby Proffitt as its new Chief Marketing Officer (CMO). With a strong background in tech marketing and public sector engagement, Proffitt joins Carbyne to advance the company’s mission of revolutionizing emergency response systems across government agencies and enterprise sectors.
Carbyne’s cloud-native platform integrates voice, video, data, and text, while offering advanced services such as call triage, real-time translation/transcription, and movement tracking, enabling call centers to respond to emergencies with increased speed and efficiency.
Proffitt has played a key role in bringing SaaS platform solutions to market, achieving both business growth and improved customer outcomes. His proven ability to support mission-driven organizations makes him a powerful asset in Carbyne’s continued global expansion.
“I’ve dedicated my career to supporting mission-driven organizations,” said Proffitt. “The combination of Carbyne’s innovative platform and its deep-rooted commitment to customer success resonates with my belief in challenging the status quo to deliver mission-critical, life-saving solutions.”
Chris Hill, Carbyne’s Chief Operating Officer, welcomed the appointment: “Our continued growth and success calls for world-class leadership. Bringing on a CMO with Proffitt’s background in high-stakes environments underscores our commitment to transforming global emergency infrastructure.”
Amir Elichai, Founder and CEO of Carbyne, added: “We founded Carbyne to give communities, governments, and enterprises a faster, more advanced, and integrated way to respond to crises. Colby’s experience supporting technology adoption in high-security environments—from the Pentagon to state and local agencies—will be instrumental as we scale globally.”
Proffitt’s previous senior leadership roles included deploying critical solutions for organizations involved in national security, public safety, critical infrastructure, and government technology transformation. At Carbyne, he will continue this legacy—empowering communities worldwide with next-generation emergency communication tools.
About Carbyne
Carbyne, headquartered in New York, NY, is a leading provider of cloud-native, mission-critical contact center solutions. As one of the largest rich-data providers for emergency response centers, Carbyne processes over 250 million data points annually. Its platform connects emergency contact centers and enterprise clients to real-time data from callers and devices—without requiring a consumer app. With a mission to redefine emergency collaboration, Carbyne delivers secure, actionable communication channels to save lives and build safer, smarter communities.
Read Also : Entering 2025, TA Leaders’ Success Built on More than Just Hiring, Says The Josh Bersin Company
People Analytics Teams Still Struggle to Deliver Business Impact, Warns The Josh Bersin Company
ESG and Women’s Leadership: Driving Sustainability and Inclusion
Learning and Development Trends for 2025: Shaping the Future of Workplace Learning
