Indianapolis, Indiana, United States, November 2025 — Cicily Allen has been appointed as Director of Human Resources, Employee Relations at HighPoint Digital, marking a significant milestone in her long-standing career with the organization. With over a decade of dedicated service at HighPoint, Cicily has played a central role in shaping the company’s people strategy, fostering a positive workplace culture, and strengthening employee engagement across teams.
Cicily’s journey at HighPoint Digital spans more than twelve years, during which she has consistently demonstrated exceptional leadership and strategic HR acumen. Prior to her new role, she served as Senior Human Resources Manager, overseeing employee relations and HR operations with a focus on policy enhancement, employee advocacy, and organizational development. Before that, she was Manager of Employee Relations, where she successfully developed frameworks for conflict resolution, performance management, and workforce engagement that supported the company’s growth and stability.
Earlier at HighPoint, Cicily held the position of Manager, Employee Services, where she implemented HR service models that improved efficiency, streamlined operations, and ensured compliance with federal guidelines. Her progressive career path within the organization reflects her deep understanding of HighPoint’s mission, culture, and people-centric approach.
Before joining HighPoint Digital, Cicily worked as an HR Operations Specialist at Covance, where she gained expertise in HR systems, employee support, and operational excellence. Her early professional experiences include a decade-long tenure as a Training Assistant at Eli Lilly and Company, where she contributed to corporate learning programs and talent development, and as an Independent Distributor and Designer at Premier Designs, Inc., where she honed her entrepreneurial and people skills. She began her career as a Travel Consultant at World Travel Partners, which laid the foundation for her strong interpersonal and client-service orientation.
Through her multifaceted career, Cicily has built a reputation for her empathetic leadership style, commitment to employee well-being, and strategic insight in driving HR transformation.
About HighPoint Digital
HighPoint Digital is a leading technology and digital services company supporting over 15 U.S. civilian and defense agencies. From producing 360° video tours of national monuments to developing software solutions that automate the delivery of 8.8 million food items and supplies to U.S. troops, HighPoint enables federal clients to deliver services with agility and innovation.
Founded in 2006, HighPoint is a privately held company with over 300 employees across offices in Indianapolis, Indiana; Baltimore, Maryland; and Herndon, Virginia. The company specializes in IT services, contact center optimization, training, and data and digital solutions, empowering government agencies to overcome complex challenges through technology and expertise.
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