Bengaluru, Karnataka, India, December 2024 — Devika Rajeev has recently taken on the role of Director – Human Resources at Kapture CX, where she is set to lead critical areas such as Talent Acquisition, People Operations, and Talent Engagement. With a robust background across various HR functions, Devika is focused on strengthening the company’s people strategy and cultivating a dynamic organizational culture.
Prior to joining Kapture CX, Devika played a pivotal role at Sattva Consulting, where she was instrumental in setting up HR systems and driving people-centric initiatives to support the company’s rapid growth. Her experience also includes significant HR leadership roles at Ola, where she developed key employee engagement programs and managed HR operations in high-growth environments.
Earlier in her career, Devika was involved in leadership consulting at Heidrick & Struggles and contributed to Wipro’s Center of Excellence, gaining substantial exposure to strategic HR management and organizational development. She is also pursuing an ACC certification from the International Coaching Federation, reflecting her commitment to continuous professional development.
An alumna of XLRI Jamshedpur, Devika’s blend of corporate and startup experience, coupled with her empathetic leadership style shaped by personal career breaks, equips her uniquely to drive impactful HR strategies at Kapture CX.
About Kapture CX:
Kapture CX is an enterprise-grade vSaaS customer experience automation platform that transforms customer support by adapting to evolving expectations and elevating customer experiences. With a core focus on personalization and intelligence, Kapture CX operates across multiple industry verticals including Retail, BFSI, Travel, and Consumer Durables, helping over 1000 businesses in 16 countries create exceptional customer interactions.
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