Charlotte, North Carolina, United States, November 2025 – Truist Financial Corporation (NYSE: TFC) has announced the appointment of Lo Li as Chief Divisional Technology, Data and Operations Officer for its Consumer and Small Business Banking division, effective December 1, 2025. In her new role, Lo will lead the strategic execution of technology, data, and operational initiatives, helping Truist advance its mission of delivering innovative, client-centric financial solutions.
Lo Li is a seasoned executive and technologist with a distinguished track record in digital transformation and operational excellence. She most recently served as Chief Technology Officer and Managing Vice President for the Retail Bank at Capital One, where she was responsible for driving customer-focused digital innovation and business growth.
“Lo brings a wealth of experience in technology leadership and operational excellence to Truist,” said Steve Hagerman, Chief Information Officer at Truist. “Her proven ability to drive digital transformation and prioritize client-centric solutions aligns with our focus to deliver innovative and customized banking experiences for our clients.”
At Truist, Lo will focus on advancing cutting-edge banking platforms, data-driven decision-making capabilities, and streamlined operations that improve outcomes for both clients and communities.
“I’m honored to join Truist, an organization committed to innovation and client success,” said Lo Li. “I look forward to working with the talented team at Truist to deliver transformative technology and operational excellence that empower our clients and communities.”
Her appointment underscores Truist’s dedication to digital leadership and operational agility as it strengthens its position across consumer and small business banking markets.
About Truist
Truist Financial Corporation, headquartered in Charlotte, North Carolina, is a purpose-driven financial services company committed to building better lives and communities. With total assets of $544 billion as of September 30, 2025, Truist ranks among the top 10 U.S. commercial banks, offering a wide range of services across consumer banking, commercial and corporate banking, wealth management, investment banking, and specialized lending. Truist combines modern technology with human touch to deliver tailored, innovative financial solutions.
Truist Bank, Member FDIC. Equal Housing Lender.
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