Aguascalientes, Mexico, January 2026 – Nitin Sethi has been appointed Chief Operating Officer – Mexico Global Delivery Center (GDC) at Capgemini, taking charge of a strategic delivery hub as the organization continues to expand its global footprint and strengthen next-generation delivery competitiveness. In this role, he will oversee multi-function operations and drive best practices across delivery excellence, workforce strategy, cost discipline, compliance, risk, and business continuity.
In his new mandate, Nitin is responsible for end-to-end operational leadership of the Mexico GDC—covering cost and revenue-leakage controls, forecasting and proactive planning, and building future-ready workforce and competency models. His scope also includes shaping agile talent acquisition strategies (including gig, contractors, and campus programs), strengthening college partnerships for young talent, and defining multi-year location expansion strategies in competitive talent markets. He will additionally drive process optimization through Lean initiatives, ensure compliance and certifications such as ISO, CMMi, and SOC2, and build robust cybersecurity and risk mitigation practices aligned to global standards.
Nitin brings nearly seven years of Capgemini experience into this COO role. Most recently, he served as Senior Director – Strategy and Transformation (Global Delivery Centers), driving GDC transformation across a multi-country footprint including Bengaluru, Cairo, Casablanca, Krakow, Mexico City, and Manila. His work focused on expanding delivery capacity, scalability, and efficiency—through stakeholder alignment, change management, and communication—while setting up and transforming GDCs in line with the Group’s delivery strategy.
Prior to that, he was Director – Strategy & Transformation (Global Delivery Centres), where he program-managed global delivery model transformation, established governance structures, and helped set up common country-level central management with leaders across enabling functions such as finance and HR. He also worked as Director – Post Merger Integration (Altran, Capgemini Engineering), where he program-managed integration sub-streams across operations and enabling functions and supported the build-up of the India Global Engineering Centre with harmonized KPIs and operating model elements.
Earlier in his Capgemini journey, Nitin served as Head of Strategy and Transformation, COO’s Office – Capgemini Business Services, where he led operations strategy execution, established a transformation office from scratch, and drove competitiveness, analytics, and cost optimization programs across the business services global business line.
Before Capgemini, Nitin briefly pursued entrepreneurial and advisory work through Sethi Enterprises – India, providing go-to-market and fundraising advisory to a craft beer startup, strategic roadmap support for a renewable energy venture, and market penetration support for a family trading business.
His prior corporate experience includes leadership roles at Punj Lloyd Limited, where he served as Business Head – Offshore and BD Head – EPC Business, and earlier as Additional General Manager – Business Strategy and Project Management and Chief of Staff, Offshore O&G Business, driving business strategy, operational excellence, dispute resolution, and project coordination at scale. His earlier career also includes strategic planning and corporate strategy roles at ISGEC, WaterHealth International, Bennett Coleman & Co. Ltd. (Times Group), and GMR Group, alongside foundational experience at Honda Motor India Pvt. Ltd. and Shriram Pistons & Rings Ltd..
Nitin’s academic background includes a Global MBA (Full Time) with Distinction in Finance & Strategy from Hult International Business School, an Executive Post Graduate Program in Strategic Management from IIM Kozhikode, a PG Diploma in International Business Operations from IGNOU, and a Masters in Management (Marketing) from IMT Ghaziabad.
Capgemini is an AI-powered global business and technology transformation partner delivering end-to-end services across strategy, technology, design, engineering, and business operations. With nearly 60 years of heritage, Capgemini has 420,000 team members across more than 50 countries and a strong ecosystem of partners. The Group reported €22.1 billion in global revenues in 2024, helping organizations create tangible business value by combining AI, technology, and people.
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