Navi Mumbai, Maharashtra, India, October 2025 — Pankaj Gulati has joined Suryoday Small Finance Bank Ltd as Chief People Officer & Head of CSR, marking a major leadership addition to the bank’s executive team. In his new role, Pankaj will lead the bank’s human capital strategy, culture transformation, and corporate social responsibility initiatives, aligning them with Suryoday’s mission of inclusive and sustainable growth. With over two decades of experience across banking, financial services, and entrepreneurship, Pankaj brings rich expertise in HR transformation, talent management, leadership development, and organizational culture building.
Before joining Suryoday Small Finance Bank, Pankaj served as Executive President and Head of COE & Shared Services HR at AU Small Finance Bank, where he managed HR operations for over 50,000 employees across India. His work spanned employee experience, HR technology, governance, analytics, and rewards, driving a unified HR ecosystem that enabled large-scale growth and efficiency.
Previously, he was part of the leadership team at Fincare Small Finance Bank, where he held multiple senior positions including Chief People Officer, Chief Marketing Officer, and COO – Corporate Services. Pankaj played a key role in the post-merger HR integration following Fincare’s merger with AU Small Finance Bank, spearheading transformation initiatives that enhanced employee engagement and operational agility.
Earlier in his career, Pankaj founded Pivot, an entrepreneurial venture offering recruitment, talent assessment, and learning solutions to leading BFSI organizations across India. He also held HR and training roles at Max New York Life Insurance, MetLife India Insurance, ING Vysya Life Insurance, and HSBC, where he developed strong functional depth in learning & development, performance management, and leadership coaching.
An alumnus of the Indian Institute of Management Bangalore, Pankaj has earned wide recognition for his strategic acumen, collaborative leadership, and people-first philosophy. His appointment underscores Suryoday Small Finance Bank’s focus on employee empowerment, organizational excellence, and purpose-driven growth.
About Suryoday Small Finance Bank Ltd
Suryoday Small Finance Bank Ltd, a next-generation bank transformed from a microfinance institution, has served over one million customers since its inception in 2009. Committed to being the “Bank of Smiles,” Suryoday offers innovative digital and traditional banking solutions tailored to the needs of underserved and unserved communities across India. The bank’s services include MFI loans, Vikas Loans, Shopkeeper Loans, and smart digital banking offerings designed to promote financial inclusion and customer delight. With a deep focus on customer experience, technology adoption, and inclusive growth, Suryoday continues to build a strong foundation of trust and social impact.
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