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Srinivasan Raghavan Appointed Chief Product Officer at Freshworks

Smita SinghbySmita Singh
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Srinivasan Raghavan Appointed Chief Product Officer at Freshworks

Srinivasan Raghavan Appointed Chief Product Officer at Freshworks

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San Francisco, California, United States, December 2024 – Freshworks has announced the appointment of Srinivasan Raghavan as its Chief Product Officer (CPO). Bringing over 20 years of leadership in the enterprise SaaS industry, Srinivasan, or Srini, will oversee the company’s product strategy, vision, and operations. He will focus on scaling Freshworks’ offerings in AI-powered service software, enhancing customer and employee experiences globally, and furthering the company’s mission of people-first innovation. He will report directly to CEO and President Dennis Woodside.

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Srinivasan joins Freshworks after serving as Chief Product Officer at RingCentral, where he led product management and user experience teams to deliver intelligent and connected experiences for users. During his tenure, he spearheaded innovations that delighted customers and strengthened RingCentral’s market position.

Greatness is taken by every second organization, Now move to Happiness: Get Your Organization Happy Place to Work (HPTW) Certified
Greatness is taken by every second organization, Now move to Happiness: Get Your Organization Happy Place to Work (HPTW) Certified

Prior to RingCentral, Srini held multiple leadership roles at Five9, including Senior Vice President of Product Management and Vice President of Strategy and Corporate Development. At Five9, he was instrumental in scaling the company’s AI, automation, and digital product lines while leading the acquisition and integration of three companies to expand capabilities.

Earlier in his career, Srini held strategic roles at Cisco, managing product strategy for collaboration software and IoT solutions. His expertise spans diverse industries, including academia, e-commerce, energy, and financial services, further showcasing his ability to deliver transformative solutions across sectors.

About Freshworks

Freshworks Inc. (NASDAQ: FRSH) provides innovative, people-first AI service software, empowering organizations to deliver exceptional customer and employee experiences. With over 68,000+ customers globally, including prominent brands like American Express, Bridgestone, Databricks, Fila, Nucor, and Sony, Freshworks is headquartered in San Mateo, California, and operates worldwide.

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Tags: AI service softwareChief Product OfficerChief Product Officer appointmentcustomer experienceDennis WoodsideDigital Transformationemployee experienceFreshworksFreshworks appointmentsHappy Place to Work CertificationHPTWLeadership AppointmentProduct StrategySrinivasan Raghavan
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Aimee George Leary is one of the most influential Chief People Officers in the global professional services sector—widely respected for architecting enterprise-wide talent strategies, values-driven culture transformation, and future-ready workforce ecosystems at scale. Currently serving as Executive Vice President and Chief People Officer at Booz Allen Hamilton, Aimee leads people strategy for more than 35,000 professionals worldwide, positioning talent as a primary driver of innovation, client impact, and long-term enterprise growth.

With over three decades of leadership at Booz Allen, Aimee has played a defining role in shaping the firm’s modern talent architecture. She has led record-breaking hiring cycles, strengthened employee experience outcomes, and built one of the most admired values-based cultures in consulting—anchored in well-being, continuous development, inclusion, and connection. Her leadership has ensured Booz Allen remains a sought-after employer while sustaining high-performance delivery for global clients.

Previously serving as Talent Strategy Officer, Chief Administrative Officer for Strategic Innovation, and a leader of firmwide transformation initiatives, Aimee has architected employee value propositions, leadership development systems, predictive workforce analytics, diversity roadmaps, and innovation cultures that have earned the firm multiple industry honors.

Beyond enterprise leadership, Aimee serves on the Board of Unified Youth, championing youth mental health advocacy and community empowerment initiatives.

Educated at Indiana University of Pennsylvania, Commonwealth University-Bloomsburg, and Harvard Business School Executive Education, Aimee’s mission remains clear:
to build people ecosystems where values, innovation, and human connection become the strongest engines of sustainable enterprise excellence.

 

Aimee George Leary is one of the most influential Chief People Officers in the global professional services sector—widely respected for architecting enterprise-wide talent strategies, values-driven culture transformation, and future-ready workforce ecosystems at scale. Currently serving as Executive Vice President and Chief People Officer at Booz Allen Hamilton, Aimee leads people strategy for more than 35,000 professionals worldwide, positioning talent as a primary driver of innovation, client impact, and long-term enterprise growth.

With over three decades of leadership at Booz Allen, Aimee has played a defining role in shaping the firm’s modern talent architecture. She has led record-breaking hiring cycles, strengthened employee experience outcomes, and built one of the most admired values-based cultures in consulting—anchored in well-being, continuous development, inclusion, and connection. Her leadership has ensured Booz Allen remains a sought-after employer while sustaining high-performance delivery for global clients.

Previously serving as Talent Strategy Officer, Chief Administrative Officer for Strategic Innovation, and a leader of firmwide transformation initiatives, Aimee has architected employee value propositions, leadership development systems, predictive workforce analytics, diversity roadmaps, and innovation cultures that have earned the firm multiple industry honors.

Beyond enterprise leadership, Aimee serves on the Board of Unified Youth, championing youth mental health advocacy and community empowerment initiatives.

Educated at Indiana University of Pennsylvania, Commonwealth University-Bloomsburg, and Harvard Business School Executive Education, Aimee’s mission remains clear:
to build people ecosystems where values, innovation, and human connection become the strongest engines of sustainable enterprise excellence.

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