London, UK – In an exciting development for TTEC, the global customer experience technology and services company, Matt Darling has been appointed as the new EMEA Director for Talent Acquisition.
This strategic appointment underscores TTEC’s commitment to enhancing its talent acquisition efforts across Europe, the Middle East, and Africa. With a significant amount of experience within Professional Services and Consulting, in talent acquisition and HR leadership roles, Matt brings a wealth of expertise to his new position.
Prior to joining TTEC, he held prominent roles at Accenture during his 8-plus years of remarkable leadership, where he demonstrated a strong track record of driving innovative recruitment strategies and fostering exceptional talent pipelines. His last role at Accenture was European Talent Acquisition Leader.
“I am thrilled to join TTEC and lead the talent acquisition efforts in the EMEA region,” said Matt Darling. “TTEC’s commitment to transforming the customer experience through innovative technology and exceptional talent is truly inspiring. I look forward to contributing to the company’s growth and success by attracting top talent to our dynamic team.”
Matt’s role as EMEA Director for Talent Acquisition will involve spearheading recruitment initiatives aimed at attracting diverse, skilled professionals to TTEC’s expanding operations in the region. His leadership will be instrumental in driving TTEC’s workforce strategy forward and ensuring the company continues to deliver outstanding customer experiences for clients across EMEA.
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TTEC, is a leader in customer experience innovation with over 40 years of expertise. The company uniquely combines human interaction with advanced technology to deliver engaged, happy, and profitable customer experiences. As the only customer experience (CX) partner in the market to seamlessly integrate both human and digital solutions, TTEC serves a diverse clientele, including the world’s most iconic brands and rapidly growing startups. Employees at TTEC play a vital role in this process, whether through direct customer interactions, developing technology, or supporting business operations, directly contributing to customer satisfaction. This dual exposure not only enhances their professional growth but also deepens their understanding of client brands, truly making a difference in the lives of customers daily.
