This strategic hiring reflects technology leader’s pivot toward India as global talent sourcing hub, with Rajwant directing business transformation and multi-site expansion to accelerate its ₹1000 crore goal in the world’s fastest-growing digital economy.
New Delhi, India, January 2026 — As India’s technology infrastructure sector surges toward unprecedented growth fuelled by smart cities, AI-enabled facilities, and digital workplace transformation, global tech giant Vertex Group is making a strategic bet on operational excellence as the catalyst for hyper-scale expansion. The Times Square-headquartered technology leader has appointed Puneeta Rajwant as Head of Business Support and Administration to architect the company’s ambitious ₹1,000 crore revenue milestone by 2028. The strategic appointment marks a pivotal inflection point in the company’s “Vertex 2.0” transformation agenda, an enterprise-wide reinvention combining AI-driven automation, intelligent infrastructure, and advanced digital technologies to redefine how global businesses operate in the digital-first era. With aggressive multi-site expansion across India and the imminent launch of its InfraTech business vertical, Rajwant’s appointment signals the company’s commitment to building world-class operational infrastructure that can support exponential growth while capturing India’s explosive digital economy opportunity.
Puneeta Rajwant brings over 25 years of distinguished experience across global technology organizations including Teleperformance India, R1 RCM, Dell International Services, and Convergys, where she led large-scale operations, facilities management, and real estate portfolios. A recognized champion of technology-driven operational excellence, Rajwant has consistently leveraged automation, IoT-enabled systems, and data-driven strategic planning to deliver measurable business impact and organizational efficiency at scale.
Rajwant’s proven expertise in deploying technology-enabled operational ecosystems at scale, spanning 40,000 employees and 1.7 million square feet across global organizations, positions her as the strategic architect who will transform Vertex Group’s backend operations into a competitive advantage, leveraging automation, IoT, and data-driven systems to fuel the company’s ascent as a digitally native global powerhouse.
“As we architect the future of intelligent enterprise solutions, transformation at scale demands leaders who seamlessly integrate technology, infrastructure, and human capital,” said Gagan Arora, Founder and President of Vertex Group. “Puneeta’s dual expertise in people leadership and enterprise operational management represents exactly what we need to power Vertex 2.0. Her ability to build operational ecosystems from the ground up, spanning technology-enabled facilities and smart managed office solutions, positions her as the strategic architect for our multi-site expansion and InfraTech vertical launch.”
“With her proven capability to deploy smart infrastructure, leverage automation, and optimize organizational systems, Puneeta will accelerate our trajectory towards becoming a ₹1,000 crore global powerhouse, establishing Vertex as a future-ready, digitally native organization,” Arora added.
Rajwant will spearhead three strategic imperatives: establishing new technology-enabled facilities for Vertex Group’s expansion, launching and scaling the InfraTech business vertical with smart managed office infrastructure, intelligent building systems, and digital workplace solutions leveraging IoT, AI-powered facilities management, and cloud-based operational platforms, and optimizing talent acquisition and workforce management through data-driven systems. Her expertise in deploying workplace automation and digital infrastructure management will be instrumental in Vertex Group’s evolution into an AI-first enterprise.
“I am truly excited and thrilled to join Vertex Group at this transformative juncture,” said Puneeta Rajwant. “The opportunity to architect operational infrastructure at scale while integrating cutting-edge technology and AI-driven solutions aligns perfectly with my belief that the future of enterprise operations lies at the intersection of smart infrastructure, automation, and human capital optimization. My mission is to create a seamless operational backbone that empowers Vertex 2.0 to deliver transformative value to clients globally.”
Rajwant’s appointment underscores Vertex Group’s broader strategic momentum as one of the global leaders in providing intelligent enterprise solutions. The company is accelerating its tech-driven expansion across key markets, including the USA, UK, Philippines, UAE, Nepal, India, and Africa, while planning to further expand its footprint in Canada, Australia/New Zealand, and Saudi Arabia. With five core business verticals and two new divisions on the horizon, Vertex is aggressively diversifying through strategic acquisitions and innovation. The company is set to launch proprietary AI solutions designed to revolutionize outsourcing by automating tasks, boosting precision, and enabling data-driven decision-making, solidifying Vertex Group’s position at the forefront of technological advancement with Vertex 2.0.
Founded in 2016, Vertex Group is a multinational tech giant headquartered in Times Square, New York. Driven by its purpose to power an inclusive future for all, Vertex combine its technology superiority, people power, and broader ecosystem to help address businesses’ greatest challenges across the globe. As a global leader in intelligent enterprise solutions for the AI era, Vertex is driving digital transformation across industries. Committed to advancing technology, nurturing global talent, and creating impactful employment opportunities, Vertex Group leads the tech revolution through its five core business verticals: Vertex Global Services, Vertex Next, ILC Solutions, Vertex Tech and Vertex Learning. With a seasoned team of industry experts and a strong presence in the USA, UK, Philippines, UAE, Nepal, India, and Africa, Vertex continues to expand its global footprint.
Vertex has earned global recognition as a pioneer in innovation, receiving accolades such as ‘World’s Greatest Brand’ by AsiaOne in collaboration with ET NOW and Zee TV and ‘Best MSME 2024’. The company was ranked 19th among the Top 50 Innovative Companies globally and has been recognized as a ‘Best Place to Work’ for four consecutive years, achieving an ESAT score of 94% and a Global Score of 92%. These accomplishments reflect Vertex Group’s commitment to excellence in both performance and workplace culture.
Through Vertex 2.0, the company is accelerating its technology-driven evolution by introducing proprietary AI solutions to unlock business potential and foster sustainable growth on a global scale.
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