LATHAM, N.Y., Feb. 25, 2025 — CIChecked™, a leading provider of investigative background screening solutions, today announced the appointment of Michelle Nichols Vice President of Client Solutions. With nearly two decades of experience in background screening and client service excellence, Nichols is well-prepared to lead Client Onboarding, Customer Service, Client Retention, and Vendor Management at CIChecked.
Nichols’ career includes significant leadership roles at major firms such as Sterling and Employment Background Investigations (EBI), where she specialized in verifications, public records, drug testing, occupational healthcare, and vendor management. Her efforts have consistently enhanced product development and client satisfaction.
“Michelle is exceptionally suited to help us uphold and extend our reputation for offering comprehensive, accurate, and compliant background screening solutions,” said Michelle Pyan, President of CIChecked. “Her leadership is crucial as we continue to enhance our operational excellence and innovate within the industry.”
In her new role, Nichols will oversee strategic initiatives that ensure CIChecked clients receive world-class solutions and support, optimizing product development, fulfillment, and vendor relationships.
Based in Latham, New York, CIChecked™ is at the forefront of providing detailed and rigorous background checks that meet the needs of highly regulated industries. With a focus on thorough investigations rather than mere database checks, their approach ensures accuracy and compliance, reinforcing the safety and integrity of workplaces across various sectors.
Read Also : Entering 2025, TA Leaders’ Success Built on More than Just Hiring, Says The Josh Bersin Company
People Analytics Teams Still Struggle to Deliver Business Impact, Warns The Josh Bersin Company
ESG and Women’s Leadership: Driving Sustainability and Inclusion
Learning and Development Trends for 2025: Shaping the Future of Workplace Learning
