Noida, Uttar Pradesh, India, November 2025 — Dalai Roopdhar Nanda Goutham has stepped into a new leadership role as the Chief Business Officer at YesMadam, marking a significant milestone in his career across technology-enabled consumer platforms, education, beauty-tech, and operational scale businesses. In this newly assumed mandate, he will drive business strategy, operations, growth channels, and innovation to accelerate the company’s next phase of nationwide and global expansion.
Before joining YesMadam, Goutham served as Chief Operating Officer at Sharda Tech, where he led digital transformation, institutional scaling, and employability-driven education initiatives across approximately 17,000 students and 16 academic schools. His role supported large-scale capability-building programs, industry partnerships, and AI-driven curriculum alignment. His leadership extended across technology, business development, workforce readiness, and enterprise learning ecosystems.
Prior to Sharda Tech, Goutham gained extensive experience at upGrad, where he worked across roles including Associate Director, Senior Category Manager, and senior-level business and GTM roles. His tenure included launching multiple Bootcamps, executing P&L ownership for high-value programs, establishing global partnerships with leading universities, driving cross-functional collaboration, and scaling technology program portfolios with measurable learner and business outcomes.
Earlier, Goutham worked with organisations including WhiteHat Jr, Visionet Systems, HungerBox, Housejoy, and thebeards.in, strengthening his expertise across growth management, supply chain transformation, consumer engagement, sales operations, entrepreneurial scaling, retention strategy, vendor relationships, and strategic alliances. His collective experience during this period reflects an integrated understanding of product-market fit, operational efficiency, business building, and market adoption across offline and online ecosystems.
Before transitioning into the technology and consumer sector, Goutham began his career as a Field Engineer at Schlumberger, working across high-complexity field projects with major energy clients including ONGC, Oil India, and Cairn. His early professional journey included exposure to technical execution, risk management, operations excellence, engineering workflow optimisation, and structured problem-solving frameworks.
About YesMadam
YesMadam is India’s most trusted technology-enabled home salon and wellness platform, offering transparent, standardised, hygienic and professionally delivered beauty and spa services at the customer’s doorstep. With 12 million+ customers, 10,000+ trained professionals, and a presence in 55+ cities, YesMadam continues to redefine the beauty service ecosystem with its unique pricing model starting at ₹6 per minute and its mono-dose hygiene-first service model.
Founded in 2017, YesMadam has expanded aggressively through an asset-light technology model and profitable franchise structure, promoting entrepreneurship and employment accessibility across India—including Tier 2 and Tier 3 markets. The organisation is now building its next growth phase, YesMadam 2.0, powered by AI-driven personalisation and intelligent customer experience design.
Read Also : When HR “Produces Nothing”: A Response to Jennifer Sey’s Anti-HR Vision
The Fine Balance: Navigating Work, Life, and Mental Wellbeing
Mind the Leadership Gap – From Learning to Real-World Impact
How the Adecco Group is empowering its employees for the future of work
