New York City, New York, United States, October 2025 – Cecelia Health, a leading virtual specialty medical practice dedicated to integrated cardiometabolic care, has appointed Erika Glenn as its new Chief Operating Officer (COO). In her new role, Erika will oversee all aspects of operational strategy, transformation, and clinical integration, driving excellence across the organization’s digital health ecosystem to improve patient outcomes and optimize cost efficiency.
Erika Glenn brings over 20 years of progressive leadership experience spanning healthcare operations, digital transformation, and business strategy. Her career reflects a consistent record of building high-performing teams, driving scalable innovations, and advancing data-driven health solutions that improve lives.
Before joining Cecelia Health, Erika served as Chief Growth Officer at Redox, where she was instrumental in laying the foundation for exponential growth. Under her leadership, the company achieved several milestones, including a 40% pipeline expansion, a 37% improvement in customer retention, and the closure of the largest contract in Redox history, valued at $3.3 million. She also restructured sales operations, modernized the brand, and introduced use case–based selling, positioning Redox for sustainable success. Her efforts earned her recognition as one of the Top 50 Women Chief Growth Officers of 2024 and Top 50 Women Leaders in Healthcare for 2025.
Prior to Redox, Erika held multiple senior leadership roles at CVS Health, where she spent nearly a decade leading care delivery transformation. As Vice President and General Manager at CVS Caremark, she managed an $200 million P&L and spearheaded initiatives that grew the Care Management portfolio by double digits. She also led the launch of three new products—the most in CVS Caremark’s history—and drove innovative AI-powered interventions that improved patient adherence, reduced hospitalizations, and enhanced member health outcomes. Earlier at CVS, as Division Head for Sales and Account Management, Erika scaled her team threefold, led partnerships with over 400 health plans and employers, and maintained an exceptional 98% customer satisfaction rate, earning the President’s Club Award (2020) and the Breakthrough Award (2021).
Before her commercial leadership success, Erika held pivotal technology and operational roles in healthcare delivery. As Director of IT Systems at CVS Health, she integrated large-scale technology programs such as Epic EHR across multiple platforms, supporting over 1.3 million records daily. Her earlier career at Novant Health included roles such as Director of Revenue Cycle Management and Assistant Director of Revenue Cycle Applications, where she led transformation programs that unified IT and clinical operations, streamlined processes, and reduced costs by millions.
Erika’s influence extends beyond corporate leadership—she is a TEDx Speaker, Co-Founder of Glenn Professional Services, and an active Business Advisor at MedImpact Healthcare Systems, Inc., where she provides strategic guidance to healthcare innovators. She has also served as Chair of the Circle of Red for “Go Red for Women” at the American Heart Association, championing heart health awareness and gender equity in healthcare leadership.
About Cecelia Health
Cecelia Health is a virtual specialty medical practice that delivers integrated cardiometabolic care to improve clinical outcomes while reducing medical and pharmacy costs. The company offers full-spectrum support through its virtual specialty clinic, remote patient monitoring, and personalized education, empowering patients to manage chronic conditions effectively.
With a network of expert clinicians, Cecelia Health is not just an “in-between visit” solution—it is the visit. Its evidence-based model blends human connection with first-party data and analytics to drive lasting behavior change. Through millions of patient interactions, Cecelia Health has become a trusted partner for healthcare organizations seeking scalable, personalized solutions that advance both patient health and system efficiency.
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