California, United States – October 2024 – Nicole C. has been appointed as the Chief People & Experience Officer at Blue Zones Health, a leading healthcare organization focusing on lifestyle medicine and chronic disease prevention. In her new position, Nicole will drive employee engagement, patient experience, and organizational culture across Blue Zones Health’s expanding nationwide network.
Prior to joining Blue Zones Health, Nicole served as the Managing Director at ProNexus Advisory for about 6 months, where she focused on establishing a virtual network for healthcare consultants to enhance service delivery. Simultaneously, she held the role of Executive Healthcare Advisor, leveraging her extensive knowledge to provide strategic solutions in healthcare transformation.
Nicole also founded and led IGNITE HX for more than 4 years, driving human-centered design in healthcare innovation. As the Chief Executive Officer, she focused on creating impactful solutions by integrating empathy and user experience into healthcare processes, transforming the healthcare landscape.
Before founding IGNITE HX, Nicole held significant roles in healthcare organizations, including Chief Experience Officer at both CareMax, Inc. and InnovaCare Health, where she worked for a combined total of about 6 years. During this tenure, she led patient engagement initiatives, operational improvements, and the integration of innovative healthcare models focused on sustainability, cost-effectiveness, and technology.
In earlier stages of her career, Nicole served as Corporate Director, Patient Experience at ChenMed for about 2.5 years, followed by a role as Director, Patient & Guest Experience at Laurel Regional Hospital for 3+ years. She also gained experience in healthcare strategy and customer engagement at University of Maryland Medical Center and Marriott International, where she developed expertise in operational excellence and strategic HR management.
About Blue Zones Health
Blue Zones Health, formerly known as Healthly, is a primary care model dedicated to addressing chronic disease through lifestyle medicine. Leveraging over 25 years of research on longevity and evidence-based training from the American College of Lifestyle Medicine, the organization aims to achieve the Triple Aim: better patient outcomes, lower costs, and greater patient satisfaction. Blue Zones Health offers virtual and in-person care, focusing on preventive health, disease reversal, and personalized care pathways guided by the Blue Zones Power 9® principles.
Read Also : Imagination in a Disrupted Age: Navigating the Future with Curiosity and Empathy
