Gurgaon, Haryana, India, May 2025 — Richa Jha has been elevated to Director – Human Resources at MakeMyTrip, marking another significant milestone in her professional journey with the leading online travel company. Her elevation reflects the organisation’s people-first culture and commitment to nurturing internal talent.
Since joining MakeMyTrip in 2022 as Associate Director – Human Resources, Richa has played a key role in shaping and executing HR strategies across crucial pillars such as talent acquisition, employee engagement, leadership development, and diversity and inclusion. Her impactful contributions have supported the organisation’s efforts to build a future-ready and resilient workforce, especially as the travel industry navigates rapid transformation in the post-pandemic era.
Her career spans over 15 years across some of the most respected organisations. Prior to MakeMyTrip, Richa served as Human Resources Lead – India at Lexin, where she drove people practices for the company’s India operations. Before that, she worked with Walmart as Manager – Talent Architecture, playing a key role in building talent frameworks and driving talent-related initiatives.
Earlier in her career, Richa gained extensive experience in HR leadership roles at organisations such as Aurigene Discovery Technologies, where she served as Location HR Head, Reliance Retail as Deputy Manager HR, and Biocon as Senior Executive HR, where she oversaw performance management and career development processes. She started her journey in HR at wepsol, managing end-to-end business HR responsibilities across multiple locations in India.
With this elevation, Richa Jha will now focus on advancing employee well-being, driving leadership and capability development, and reinforcing a strong workplace culture aligned with MakeMyTrip’s evolving growth agenda.
MakeMyTrip is India’s leading online travel company, operating three powerhouse brands: MakeMyTrip, Goibibo, and Redbus. Since pioneering the online travel landscape in 2005, MakeMyTrip has revolutionized travel planning for millions of Indian and international travellers. Offering a comprehensive suite of services including flights, hotels, homestays, holiday packages, cabs, buses, and trains, MakeMyTrip continues to innovate and expand its reach with offerings like corporate travel solutions and international market entries.
With a NASDAQ listing achieved in 2010 and accolades such as being recognised among India’s ‘Top 10 Best Companies to Work For’, MakeMyTrip is committed to redefining travel while fostering a vibrant and inclusive work culture.
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