New Delhi, India, June 2025 — Siddharth S. has been elevated to Director – Vendor Operations Management within the Global Business Services (GBS), Enterprise Services at Pfizer. In this elevated role, he will oversee vendor operations across Business Operations Services and Solutions (BOS&S), driving improvements in cost efficiency, quality, compliance, client satisfaction, and overall business impact.
Siddharth has been a part of Pfizer for nearly nine years, steadily advancing through roles of increasing responsibility. Most recently, he served as Service Delivery Partner – GBS, following a successful tenure as Operations Lead – GBS, where he played a key role in streamlining processes, championing operational excellence, and transforming service delivery within PfizerWorks.
Prior to joining Pfizer, Siddharth led credit operations and branch services at Barclays Shared Services and UCO Bank, where he honed his leadership in operational risk, integration, and automation, with a strong focus on compliance and performance metrics. His prior experience across banking and financial services laid the groundwork for his success in managing large-scale vendor engagements and transformation initiatives at a global pharmaceutical leader like Pfizer.
Throughout his career, Siddharth has consistently demonstrated expertise in global contractor management, Lean methodologies, and Six Sigma frameworks. He is an alumnus of Cornell University’s Executive Program in Management and holds an MBA in Finance from Christ University, Bangalore. He also holds certifications in Anti-Money Laundering and KYC, Lean Training, and is a certified Six Sigma Green Belt, among others.
With this elevation, Siddharth is well-positioned to enhance Pfizer’s vendor governance capabilities and lead strategic transformations across its global business operations.
Pfizer
With over 175 years of legacy, Pfizer continues to pioneer bold scientific breakthroughs to improve global health. The company is committed to delivering innovative therapies and creating an equitable future in healthcare. From vaccines to cutting-edge treatments, Pfizer operates at the forefront of science with a mission to protect lives and empower healthier communities
Read Also : HR Is Not a Support Function—It’s the CEO’s Most Powerful Growth Engine
The Fine Balance: Navigating Work, Life, and Mental Wellbeing
From Gatekeeping to Gateway Building: Transforming How Organisations Create Access
Leadership In Talent Management: A Powerful Driver for Economic Growth