Sohini Rajola Appointed Executive Director – Growth at NPCI

Mumbai, Maharashtra, India, April 2025 — Sohini Rajola has been appointed as Executive Director – Growth at the National Payments Corporation of India (NPCI), marking a strategic leadership addition to the organization as it accelerates digital payment adoption across the country. With over two decades of experience in the financial services industry, Sohini brings a wealth of expertise in digital banking, cards, merchant acquiring, and cross-border payments.

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In her new role, she will be responsible for expanding NPCI’s ecosystem, including the promotion and adoption of flagship products such as UPI, RuPay, AePS, and NACH, while forging deeper collaborations with banks, fintechs, and regulatory stakeholders. Her appointment comes at a pivotal time when India’s digital payments infrastructure is scaling rapidly and driving financial inclusion at an unprecedented pace.

Prior to joining NPCI, Sohini held leadership positions at Western Union, serving as Managing Director & Regional Vice President for India and South Asia, and later as Head of Asia Pacific, where she steered market expansion and built strategic alliances. Her earlier 12-year tenure at Axis Bank saw her lead digital banking, credit cards, and merchant acquiring functions, playing a key role in transforming the bank’s payment capabilities and customer experience initiatives.

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With international exposure across India, the USA, China, and the Middle East, and a strong background in business development, innovation, and GTM strategy, Sohini Rajola’s appointment is expected to further strengthen NPCI’s mission of building a robust, inclusive, and forward-looking payments ecosystem for India.

National Payments Corporation of India (NPCI)

NPCI is the umbrella organization for all retail payment systems in India. Established with the support of the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA), NPCI plays a pivotal role in revolutionizing the digital payments space. As a not-for-profit entity under Section 8 of the Companies Act, NPCI operates multiple payment systems, including UPI, IMPS, RuPay, NACH, and AePS, to ensure seamless, accessible, and secure digital transactions for all citizens.