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Susan Ganeshan Takes on Role as Chief Marketing Officer at Emplifi

Smita SinghbySmita Singh
in Business, News, NORTH AMERICA
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Susie McNamara Takes on Role as Chief Marketing Officer at Emplifi

Susie McNamara Takes on Role as Chief Marketing Officer at Emplifi

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Susan Ganeshan joins Emplifi as its new Chief Marketing Officer.

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With over two decades of extensive experience in marketing and strategic leadership, Susan has demonstrated success across various senior roles. Before joining Emplifi, she was the Senior Director of People and Culture at Shield Therapeutics plc in Boston, where she served from January 2023 to April 2024. There, she was instrumental in redefining the company’s people strategy and enhancing its organizational culture.

Prior to that, Susan held significant positions at Sanofi and PUMA Group, where she led major initiatives in talent management and HR transformation. Her role at PUMA Group from October 2012 to February 2022 involved heading the People and Organization department, contributing to substantial growth and innovation in HR practices.

Happy Place To Work
Happy Place To Work

About Emplifi:

Emplifi stands out as a premier provider of unified customer experience (CX) solutions, integrating marketing, care, and commerce to bridge the customer experience gap. With over two decades of expertise, Emplifi supports prominent brands like Delta Air Lines, Samsung, and Ford Motor Company, facilitating exceptional customer interactions across various touchpoints. Emplifi’s commitment to enhancing customer engagement through innovative solutions makes it a leader in the global CX industry.

You may also like to read: Navigating the Challenges of HR Digitization in the Modern Workplace

Tags: Brand Growth StrategiesChief Marketing OfficerCMO Appointmentcustomer experience managementCX solutionsEmplifiEmplifi CMOglobal team collaborationHappy Place to Work CertificationHPTWHR TransformationLeadership Appointmentmarketing innovationStrategic Marketing LeadershipSusie McNamara
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Global HR News & Updates

"HR Today" aspires to be more than just a publication; it aims to be a platform where the brightest minds in HR come together to share knowledge, insights, and foresight that can shape the future of our profession. We aim to offer a unique blend of academic rigour and practical wisdom, addressing the most pressing challenges and opportunities in the HR landscape today.

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