Mumbai, Maharashtra, India, June 2025 – Encore Asset Reconstruction Company (Encore ARC) has announced the appointment of Swagat Goyal as India Head – Operations, Strategy & Centre of Excellence (CoE). In this pivotal leadership role, Swagat Goyal will spearhead pan-India operations, drive resolution strategies, and lead the CoE in deploying technology-driven innovations to revolutionize stress asset management for the company.
Swagat Goyal joins Encore ARC with more than 15 years of high-impact leadership across India’s banking and financial services sector. In his most recent role at Hero Fincorp, he led the Stress Assets Group, where he was instrumental in cleansing the written-off corporate finance portfolio and directly enhancing profitability. His results-oriented leadership brought significant improvement to asset quality and operational efficiency.
Prior to Hero Fincorp, Goyal had a remarkable tenure of over eleven years at UCO Bank, where he managed a wide range of functions including credit, agri-lending, retail/MSME, government business, and stress assets across key geographies such as Bengal, Punjab, Himachal, Haryana, and Delhi. His leadership in credit, business, and recovery operations earned him recognition for his ability to deliver results in complex and high-stakes environments.
Goyal has rapidly emerged as a young visionary in banking, blending strategic agility with hands-on execution. His pan-India experience in operations, coupled with a proven ability to turn around banking portfolios, aligns perfectly with Encore ARC’s mission to redefine asset reconstruction and resolution practices in India.
With his expertise, Swagat Goyal is poised to strengthen Encore ARC’s leadership in the Indian distressed asset market, guiding the company’s ongoing efforts to deploy technology and best-in-class processes to create transformative solutions for the industry.
About Encore ARC
Encore Capital Group (Encore) is a NASDAQ-listed, international specialty finance company, recognized as a global leader in debt management and recovery solutions for consumers and property owners. Operating in over 12 countries—including the US, UK & Ireland, France, and Spain—Encore has established itself as a pioneer in the global debt buying and recovery industry.
In India, Encore operates through Encore Asset Reconstruction Company (Encore ARC), a joint venture with International Finance Corporation (a member of the World Bank Group) and ADV Partners (a private equity firm focused on the Asian market). Encore ARC is active in the acquisition and resolution of MSME and Retail NPAs, bringing global best practices and consumer-centricity to the Indian market. The company’s data-driven recovery platform and strong industry presence have enabled it to acquire and resolve diverse portfolios from public and private sector banks, NBFCs, HFCs, and cooperative banks, setting new benchmarks for efficiency and borrower recovery.
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