Noida, Uttar Pradesh, India, November 2024 – Manish Kumar has joined Paytm Payments Bank as its Chief Human Resources Officer. With an impressive 29 years of HR leadership experience, Kumar will spearhead the bank’s human resources strategy, focusing on culture transformation, employee engagement, leadership development, and change management.
At Paytm Payments Bank, Kumar is tasked with fostering a robust organizational culture while aligning HR initiatives to drive the company’s ambitious growth plans. As India’s leading mobile-first bank, Paytm Payments Bank aims to bring half-a-billion Indians into the mainstream economy, and Kumar’s extensive expertise will be instrumental in achieving this vision.
Before his current role, Manish Kumar served as the Chief People Officer at UBI Services Ltd, where he led transformative initiatives in employee relations, organizational change, and executive compensation during his tenure of nearly a year. His strategic approach to driving results and fostering leadership culture was widely recognized.
Earlier, Kumar was a Partner at CIEL-CBMG Practice, where he collaborated with Cohen Brown Management Group to launch transformative training and certification programs focused on behavior embedding and cultural change. His initiatives benefited the BFSI sector in India and beyond.
Kumar also held the role of Group CHRO at Poonawalla Fincorp, where he worked on executive development, stakeholder management, and performance appraisal strategies. Prior to this, as President & CHRO at Ziqitza HealthCare Ltd., Kumar managed HR for a diverse workforce, driving culture change and leadership initiatives in project-driven environments.
His career also includes impactful tenures at organizations such as RBS (as Head – People Services and Delivery), Dhanlaxmi Bank, and IDFC FIRST Bank, where he established and executed HR frameworks that facilitated talent acquisition, leadership development, and cultural transformation.
About Paytm Payments Bank
Paytm Payments Bank is India’s first mobile-first bank, committed to delivering zero-balance, zero-digital transaction charge accounts to millions of Indians. Launched in May 2017, the bank is focused on driving financial inclusion by empowering underbanked and underserved segments of society. Owned and governed by Indian entities, Paytm Payments Bank aims to bring half-a-billion Indians into the mainstream economy.
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