London, England, United Kingdom, November 2025 — Giles Fry has started a new position as Chief Operating Officer at TGI Fridays UK, marking a significant leadership addition for the iconic global hospitality brand. In this role, he will contribute to strengthening operational excellence, elevating guest experience, and driving the company’s strategic growth across the UK.
Giles Fry joins TGI Fridays UK after more than 21 years of impactful leadership at SNUG BARS LIMITED, where he served as Managing Director and Owner. During this period, he led financial budgeting, strengthened cash flow governance, and drove strategic planning initiatives that consistently increased property asset value year after year. His ability to cultivate a high-performance culture and build deeply engaged teams established him as a respected hospitality leader.
Before his entrepreneurial journey, Fry spent seven years at TGI Fridays as General Manager, where he refined his capabilities in restaurant operations, customer service management, new store openings, and people development. This early experience with Fridays shaped his leadership philosophy and gave him hands-on insights into the brand’s culture and service ethos.
Earlier in his career, he worked for two years at Coffee Republic as Operations Manager, strengthening his expertise in operations management, employee training, communication, and performance coaching across multiple locations.
Beyond corporate leadership, Fry has contributed significantly to public service and education governance. He served nearly four years as a District Councillor at St Albans City & District Council, including responsibilities as the Lead Councillor for Strategy & Resources. In addition, he spent more than six years as Chair of Governors at Killigrew Infant & Primary School, overseeing curriculum accountability, financial oversight, and governance excellence. For more than 15 years, he has also been an active Member of UKHospitality, contributing to sector-wide advocacy and leadership discussions.
About TGI Fridays UK
TGI Fridays UK draws inspiration from the brand’s original 1965 New York legacy, known for its vibrant bartenders, lively cocktails, and unmistakable energy. Today, the UK operations continue to celebrate this heritage by serving high-quality, made-to-order dishes and classic cocktails, complemented by the iconic Fridays experience defined by personality, passion, and pride. With exceptional hospitality at its core, TGI Fridays UK remains committed to offering memorable dining experiences across its restaurants.
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