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Corinne Schmitt Appointed as Vice President of Customer Experience at Accounting Seed

Smita SinghbySmita Singh
in Business, News, NORTH AMERICA
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Corinne Schmitt Appointed as Vice President of Customer Experience at Accounting Seed

Corinne Schmitt Appointed as Vice President of Customer Experience at Accounting Seed

New York City, United States, November 2025 — Accounting Seed has announced the appointment of Corinne Schmitt as the new Vice President of Customer Experience, marking a strategic step in strengthening its customer-centric vision. In her new leadership role, Corinne will oversee all post-sale functions — including onboarding, training, customer support, engagement, and retention — to reinforce Accounting Seed’s position as the #1 accounting platform for SMBs on Salesforce.

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Corinne joins Accounting Seed from Pico, where she spent more than three years as Director, Manager – Customer Success Management, providing strategic leadership across client experience functions for a premier technology services provider supporting global financial markets. She was accountable for Client Success and Delivery across multiple platforms and services, including infrastructure and trading solutions, data center operations, Redline software, and Corvil Analytics.

Before Pico, Corinne served as Head of Partnerships & Agency Success at Semsee, a startup SaaS provider for independent insurance agents and brokers. During her time there, she led Partnerships, Agency Success, and Production Support, drove operational improvements, strengthened retention through automated outreach, enhanced UX satisfaction, and contributed to business growth initiatives. She also represented the company as a published author in the independent insurance ecosystem.

Corinne earlier held senior customer success and delivery leadership roles at Unqork, where she served as Head of Relationship and Capability Management and previously as Sr. Director, Unqork Delivery. As part of the founding leadership team building the Customer Success organization, she created customer engagement strategies, scaled the CS team, strengthened retention programs, improved enablement and community-building processes, and managed multi-million-dollar client relationships across large insurance, financial, and government institutions.

Her early career includes impactful roles in financial planning, business planning, strategy, audit, and operations across global institutions including Crystal & Company, Cantor Fitzgerald, Morgan Stanley, Lehman Brothers, and Marsh McLennan. Across these roles, she contributed to financial modeling, forecasting, IT program oversight, portfolio reporting, audit and compliance, business continuity planning, and cultural development initiatives — shaping her multidisciplinary foundation in leadership and customer-driven strategy.

About Accounting Seed

Accounting Seed is the leading accounting platform built natively on Salesforce, enabling organizations to unify financial data across the entire business lifecycle — from marketing and sales to back-office accounting and financial reporting. Designed to deliver unmatched flexibility and control, Accounting Seed empowers businesses by integrating accounting and ERP functionalities directly into their Salesforce environment. As the #1 accounting solution for SMB users on Salesforce, the company is driven to enhance customer success through innovation, seamless integration, and purpose-built financial management tools.

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Tags: Accounting Seedclient successCorinne SchmittCustomer Experience Leadershipcustomer successHappy Place to Work CertificationHPTWLeadership AppointmentPicoSaaS LeadershipSalesforce AccountingSemseeUnqork
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"HR Today" aspires to be more than just a publication; it aims to be a platform where the brightest minds in HR come together to share knowledge, insights, and foresight that can shape the future of our profession. We aim to offer a unique blend of academic rigour and practical wisdom, addressing the most pressing challenges and opportunities in the HR landscape today.

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