Greater Bengaluru Area, May 2024 – Joyce Felicia has been appointed as the Senior Director Human Resources at Perfios. Bringing her extensive expertise in strategic human resource planning, total rewards strategies, and other key HR skills, Joyce will lead the HR initiatives at Perfios to drive organizational growth and excellence.
Joyce’s most recent role was as Head, People Practice, Offline Business at Unacademy for approximately one year and six months. In this position, she was responsible for skill development, enhancing human resources practices, and managing a team to support the offline business operations.
Before that, she served as Director – People Operations & HR CoEs at Unacademy for about one year and two months. She played a crucial role in overseeing people operations and HR centers of excellence, focusing on developing HR strategies and processes.
Joyce also held the position of Associate Director – People Operations, Data, and Systems at Unacademy for one year. She managed the data and systems for HR operations, ensuring efficiency and effectiveness in HR processes.
Earlier Roles:
Joyce’s earlier roles include working as an HRBP Leader, Jeeves-F1 at Flipkart for one year and eight months, where she led the HR business partner function for Jeeves-F1. She also served as a Manager – Process Excellence & Audits, People Operations at Flipkart for one year and one month, focusing on process excellence and audits in people operations. Additionally, she was a Program Manager, Leadership Hiring & HR Operations at Flipkart for two years and eleven months, managing various HR programs and initiatives.
Prior to Flipkart, Joyce worked at Mphasis for thirteen years, holding various roles in global staffing, HR operations, and compensation and benefits. Her responsibilities included HR operations metrics, performance management, goal setting, vendor management, and facilitating increments and promotions.
Perfios Software Solutions is India’s largest SaaS-based B2B fintech software company, empowering over 1000 financial institutions to make informed decisions in real-time. Headquartered in Bangalore, India, Perfios specializes in real-time credit decisioning, analytics, onboarding automation, due diligence, monitoring, and more. Perfios’ core data platform aggregates and analyzes both structured and unstructured data to provide vertical solutions for the BFSI sector, catering to stringent scale performance, security, and SLA requirements.
Perfios has recently raised $229 million in a Series D funding round from Kedaara Capital, with additional investments from Warburg Pincus and Bessemer Venture Partners. The latest round of funding has brought the total funding raised by Perfios to $384 million.
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