Riyadh, Riyadh Region, Saudi Arabia, April 2025 – Abdullah Alkhayal has been appointed as Senior Vice President – Head of Human Capital Shared Services at Riyad Bank, marking a significant milestone in his distinguished career in banking and human capital transformation. In this new role, Abdullah will lead the strategic execution of shared HR services, enhance operational efficiencies, and drive policy alignment across the bank’s human capital infrastructure.
Abdullah steps into this position after five impactful years as Senior Vice President, Policy and Process Development Head at Riyad Bank, where he led the development and standardization of HR policies and processes. His efforts in streamlining internal governance and aligning business operations with regulatory frameworks played a critical role in shaping the bank’s operational excellence.
Prior to rejoining Riyad Bank, Abdullah spent over a decade at Bank Albilad, where he most recently served as Head of Quality Assurance and Process Management, overseeing end-to-end quality frameworks, reengineering of procedures, and continuous process improvement initiatives that elevated the bank’s customer service standards.
Abdullah’s earlier journey also includes several key leadership roles in Riyad Bank, where he held positions such as Service Quality Manager, Customer Service System Support Manager, and Branch Manager. His hands-on involvement in the CRM Transformation Project and frontline banking operations laid a strong foundation for his future leadership in process innovation and people systems.
About Riyad Bank:
Riyad Bank is one of the largest financial institutions in the Kingdom of Saudi Arabia and the Middle East. With a heritage dating back to 1957 and a paid-up capital of SAR 30 billion, the bank serves a diverse clientele across retail, corporate, and SME sectors through a Sharia-compliant product portfolio. With a workforce of over 5,900 and a national employment rate of 94%, Riyad Bank plays a pivotal role in financing major infrastructure and industrial projects in the Kingdom. The bank operates through 308 branches and maintains an international presence with offices in London, Houston, and Singapore.
Read Also : HR Is Not a Support Function—It’s the CEO’s Most Powerful Growth Engine
The Fine Balance: Navigating Work, Life, and Mental Wellbeing
From Gatekeeping to Gateway Building: Transforming How Organisations Create Access
Leadership In Talent Management: A Powerful Driver for Economic Growth
