New Delhi, Delhi, India, July 2026 — MarketsandMarkets™ has appointed Manissh Dua as Chief Customer Officer | Global Head – Industrial, Energy & Middle East | Strategic Partnerships, reinforcing its global leadership team as it expands its AI-powered market intelligence and growth consulting capabilities. Bringing over two decades of international leadership experience, Manissh has built a distinguished career across customer success, strategic partnerships, global sales, business development, consulting, and commercial transformation, working extensively across Europe, the Middle East, Asia-Pacific, and North America.
In his new role, Manissh will continue leading the commercial growth of MarketsandMarkets’ global Industrial and Energy business while spearheading the company’s strategic expansion across the Middle East. He will focus on strengthening customer partnerships, driving commercial excellence, and helping organizations leverage AI-powered market intelligence and consulting solutions to accelerate growth amid rapid industrial transformation, energy transition, and digital innovation across the GCC region.
This appointment marks another significant milestone in Manissh’s successful journey with MarketsandMarkets™. Since joining the company in 2022 as Senior Vice President – Sales & Business Development, he has led global go-to-market strategies across EMEA, the Americas, and APAC while strengthening Sales and Customer Success capabilities. Under his leadership, the company achieved a 35% improvement in client retention across its top strategic accounts, expanded its global partner ecosystem, built multicultural leadership teams across Asia and Europe, and strengthened executive relationships with global enterprise customers.
Prior to joining MarketsandMarkets™, Manissh served as Vice President – Client Solutions at Schlesinger Group in London. Managing a client portfolio valued at approximately £30 million, he led business strategy for European clients, accelerated SaaS-led growth, increased customer satisfaction from 40% to over 85%, expanded strategic accounts, and delivered more than 50% year-on-year growth through innovative go-to-market strategies and customer-centric consulting solutions.
Earlier, he spent five years with Aranca, progressing through successive leadership roles to become Director – Sales & Business Development. He led the business advisory and research practice for European-headquartered organizations, driving strategic sales, CXO engagement, account management, proposal development, commercial negotiations, and cross-functional collaboration across consulting, research, legal, finance, marketing, and innovation teams.
Before Aranca, Manissh spent four years in Singapore with CSC UKI, where he served as Senior Business Development Manager – APAC Region. Based in Singapore, he led business development and expansion initiatives for multinational clients entering Asia-Pacific, managing strategic consulting engagements across HR, global mobility, tax advisory, and business services while representing the organization through leading international business forums including the Singapore Business Federation (SBF) and the Singapore International Chamber of Commerce (SICC).
His earlier leadership experience includes business development and account management roles at American Express, where he managed strategic corporate partnerships and commercial growth, and Dell, where he successfully developed enterprise technology business across the United Kingdom and Europe. He began his professional career with Teleperformance, building a strong customer service and client engagement foundation.
Throughout his career, Manissh has established deep expertise in customer success, strategic partnerships, enterprise sales, global account management, revenue growth, commercial strategy, business transformation, executive stakeholder management, and international business development. His ability to build long-term customer relationships while leading high-performing multicultural teams has consistently delivered measurable business outcomes across global markets.
Academically, Manissh is currently pursuing the prestigious Chief Revenue Officer (CRO) Program in Organizational Leadership at the Indian Institute of Management Calcutta (IIM Calcutta). He also holds an Executive MBA in General Management from the Indian Institute of Management Indore (IIM Indore), reflecting his continued commitment to executive leadership development.
About MarketsandMarkets™
MarketsandMarkets™ is a leading global market intelligence and growth consulting firm founded in 2009. The company has evolved from a market research publisher into an AI-powered growth-enablement organization, partnering with more than 10,000 companies worldwide and contributing to over US$140 billion in revenue impact. With a team of more than 1,500 professionals, MarketsandMarkets helps organizations identify emerging growth opportunities through its proprietary Knowledge Store platform, AI-driven market intelligence, strategic consulting, and customer-centric growth solutions. The company has been recognized by Forbes among America’s Top Management Consulting Firms for its innovation and impact in enabling business growth.
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