Mumbai, Maharashtra, India, July 2026 — DTDC Express Limited has appointed Narayan Singh as Head – Sales & New Business Development (Integrated Commerce). He brings more than 15 years of experience across logistics, e-commerce, quick commerce, express delivery, enterprise sales, and business development, having built and scaled high-growth businesses for some of India’s leading logistics and supply chain organizations.
In his new role, Narayan will lead Sales and New Business Development for DTDC’s Integrated Commerce business across India. He will be responsible for driving revenue growth through strategic customer acquisition, enterprise partnerships, market expansion, and integrated logistics solutions while leading the company’s nationwide sales efforts across same-day, two-hour, four-hour, and six-hour delivery offerings.
This appointment marks another significant milestone in Narayan’s journey with DTDC Express Limited. Having joined the company in December 2025 as Lead – Sales & Growth (Rapid Commerce), he played a pivotal role in establishing DTDC Raftaar, helping build the company’s Rapid Commerce business from the ground up. He led strategic customer acquisition across D2C, retail, and enterprise segments, developed go-to-market strategies, established commercial frameworks, and built the Rapid Commerce sales organization that laid the foundation for DTDC’s integrated commerce growth.
Prior to joining DTDC, Narayan served as Head – Quick Commerce (D2C, Marketplaces & Aggregators) at Pico Xpress, where he led sales and business development for express logistics solutions across India. Working closely with the founders, he played a key role in expanding enterprise partnerships, driving customer retention, scaling the company’s 30-minute delivery platform, and building extensive rider networks across Mumbai, Thane, and Pune to support rapid delivery operations.
Earlier, he spent nearly three years at iThink Logistics as Director – Sales and Business Development (Enterprise & SMEs), leading enterprise sales strategy, business expansion, customer acquisition, and strategic partnerships across India’s rapidly growing e-commerce logistics ecosystem.
Before that, Narayan built a strong foundation during nearly four years with Xpressbees, progressing through successive leadership positions from Assistant Manager to Deputy Manager and ultimately Manager – Business Development. During this period, he successfully managed enterprise accounts, expanded customer relationships, negotiated commercial partnerships, and contributed significantly to the company’s business growth.
His earlier career includes business development roles with Delhivery, where he managed sales across multiple regions including Mumbai, Surat, Ahmedabad, Indore, and Goa, followed by commercial roles at CRISIL Limited and Justdial, where he developed expertise in enterprise sales, revenue generation, customer acquisition, and strategic business development. He began his professional journey with HDFC Bank as a Relationship Manager, gaining valuable experience in customer relationship management and financial services.
Across his career, Narayan has developed deep expertise in integrated logistics, quick commerce, enterprise sales, strategic partnerships, new business development, market expansion, commercial negotiations, customer acquisition, and high-performance sales leadership. His experience in building scalable logistics businesses and leading high-growth sales organizations positions him strongly to accelerate DTDC’s integrated commerce ambitions.
Academically, Narayan holds a Master of Business Administration (MBA) in Marketing from Sinhgad institute of Management, equipping him with a strong foundation in strategic marketing and business leadership.
About DTDC Express Limited
DTDC Express Limited is one of India’s leading integrated express logistics companies, providing comprehensive domestic and international logistics solutions. Leveraging a technology-enabled logistics platform, DTDC serves customers across multiple industry sectors through one of India’s largest express logistics networks. The company operates through a network of more than 15,000 exclusive channel partners, offering a broad portfolio of services including express parcel delivery, e-commerce logistics, integrated commerce solutions, supply chain management, and cross-border logistics. DTDC continues to strengthen its capabilities through innovation, digital technologies, and customer-centric logistics solutions that support businesses of all sizes across India and international markets.
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