Bengaluru, Karnataka, India, March 2026 – Omega Healthcare Management Services has announced the appointment of Viral Bansal as Chief People Officer and Global Head – Human Resources, strengthening its leadership team as the company accelerates its global growth and transformation journey.
With over two decades of experience, Viral will lead the organization’s global people strategy, focusing on talent development, organizational growth, leadership capability building, and workforce transformation as Omega Healthcare continues to scale its AI-driven healthcare solutions business.
Most recently, Viral served as Founding Member and Head – People & Culture at CheQ, where he played a pivotal role in building the organization’s people function from the ground up. He led initiatives across people strategy and customer experience, supporting the company’s journey from startup to scale with a strong focus on culture, talent, and operational excellence.
Prior to this, he spent over 16 years at Genpact in multiple leadership roles, including Vice President – Human Resources. During his tenure, he led large-scale HR transformations across global businesses, including heading HR for Banking & Capital Markets and serving as Global HR Head for Genpact Digital, where he drove the talent strategy for a high-growth digital business.
He also led Total Rewards Transformation initiatives, designing data-driven compensation ecosystems for a workforce of over 50,000 employees, and played a critical role in M&A integration, performance management, and HR operating model transformation, demonstrating deep expertise in scaling organizations and enabling business growth.
Viral holds an MBA in Human Resource Management from the Institute of Management Technology, Ghaziabad, equipping him with strong strategic and leadership capabilities in HR.
About Omega Healthcare Management Services
Omega Healthcare Management Services is a leading AI-driven healthcare solutions company, delivering innovative solutions across providers, payers, and life sciences organizations.
Powered by its Omega Digital Platform®, the company combines agentic AI capabilities with deep human expertise to optimize revenue operations, enhance patient outcomes, and drive operational excellence.
With a strong focus on innovation and scalability, Omega Healthcare continues to be recognized as a leader in transforming healthcare operations globally.









