Madison, Wisconsin, United States, June 2025 – American Family Insurance has named Jan Kittoe as its new Chief People Officer. In this executive role, Jan will lead the company’s people strategy, championing talent management, culture transformation, and employee experience to drive the insurer’s ongoing growth and commitment to service excellence.
Jan’s journey with American Family Insurance spans over 21 years, reflecting a rich and diverse career within the organization. Prior to this appointment, Jan served as Vice President, Communications and Community Engagement, leading impactful programs in communications and stakeholder engagement over the past year and a half.
Before that, Jan was Vice President, Enterprise Employee Experience and Effectiveness for nearly three years, focusing on employee relations, compensation & benefits, executive development, and organizational effectiveness. Jan also held the role of Vice President, Talent Development/Ignite and Vice President, Ignite, driving innovation, agile methodologies, and new behaviors across the organization through strategic leadership in talent and culture transformation.
Previously, Jan served as Vice President, Talent Development and Executive Leadership Development Director, responsible for designing and implementing strategies for employee training, executive leadership development, and succession planning. As Director of Talent Management, Jan led the design, development, and delivery of integrated talent solutions, including recruitment, workforce planning, performance management, and employee engagement.
Earlier in Jan’s career at American Family Insurance, they held roles such as Organization Effectiveness Manager and Talent Management Consultant, contributing to strategic HR planning and organizational leadership. Prior to joining American Family Insurance, Jan spent a decade at U.S. Cellular as a Business Analyst and Business Relationship Manager.
With deep expertise in management development, executive leadership, employee relations, and team leadership, Jan Kittoe is well-positioned to drive American Family Insurance’s people agenda forward.
About American Family Insurance
For over 90 years, American Family Insurance has built its reputation on sound principles and a customer-first approach. The company is committed to providing industry-leading service, exceptional claims experience, and innovative products that foster long-term relationships. Known for its ethical standards and integrity, American Family Insurance treats its policyholders like family, building trust through transparency and service excellence across the United States.
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