Bengaluru, Karnataka, India, October 2025 — Incture, a leading provider of digital and AI solutions for SAP customers, has announced the appointment of Major Prashant Palai as Head of People & Culture, marking a key addition to its leadership team. With nearly three decades of diverse experience spanning the Indian Army and the corporate world, Major Palai brings a unique blend of discipline, strategic insight, and people-centric leadership to his new role.
A seasoned professional and Indian Institute of Management, Indore alumnus, Major Palai’s appointment underscores Incture’s commitment to strengthening its leadership pipeline and nurturing a people-first organizational culture. His extensive experience in leadership development, talent transformation, and human resources strategy will be pivotal as the company continues its global growth journey.
Before joining Incture, Major Palai served for over 12 years as an officer and aviator in the Indian Army, where he honed his skills in leadership, discipline, and strategic operations. His military service instilled a deep sense of purpose, resilience, and commitment to excellence—values that continue to shape his leadership approach.
Transitioning to the corporate world, he joined Tata Consultancy Services (TCS), where he spent more than 17 years in multiple leadership roles, including HR Head – Business Group, Business Unit HR Head, and Head of Recruitment. At TCS, he was instrumental in driving business HR strategies, managing large-scale talent acquisition, and leading engagement initiatives across geographies. His strategic HR acumen and ability to build high-performing teams have been central to his success.
At Incture, Major Palai will lead the company’s global people and culture agenda—focusing on enhancing employee experience, fostering leadership development, and building an inclusive and innovation-driven workplace. His empathy-led leadership and focus on organizational excellence align seamlessly with Incture’s vision of creating a future-ready enterprise powered by technology and people synergy.
About Incture
Incture is a global digital and AI solutions company founded in 2006, specializing in delivering innovative products and services to SAP customers. The company’s flagship suite, Cherrywork®, is one of the largest AI-powered application portfolios built on SAP BTP and hyperscale platforms, driving hyper-automation and operational excellence for enterprises across North America, EMEA, and APJ. Incture partners with organizations to co-create solutions that enhance agility, improve efficiency, and enable intelligent decision-making for the digital future.
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