Auckland, New Zealand, December 2025 — Tower Insurance has appointed Carly Orr as Chief People Officer, effective February 2026, marking a significant leadership move as the insurer deepens its focus on culture, organisational capability, and people-led transformation. In this senior executive role, Carly will be responsible for shaping Tower’s people strategy and organisational settings, supporting the company’s next phase of growth amid increasing emphasis on digital platforms and data-led underwriting.
In her new role, Carly Orr will oversee organisational culture, leadership development, workforce planning, and broader people initiatives across Tower’s operations in Aotearoa New Zealand and the Pacific. The appointment aligns with Tower’s strategic priorities of building a high-performing, inclusive workplace that empowers teams to deliver simple, fair, and customer-centric insurance experiences.
Carly brings extensive experience across insurance, banking, and telecommunications sectors. She most recently served as Chief People and Communities Officer at Fidelity Life, where she partnered closely with the executive leadership team on culture transformation, leadership capability building, and inclusion-focused initiatives, helping strengthen organisational resilience and engagement pasted.
Commenting on the appointment, Tower Chief Executive Paul Johnston highlighted the strategic importance of people and culture, noting that Tower is committed to creating an environment where teams can bring forward their best ideas and focus on delivering care when it matters most. Carly’s leadership experience and people-first mindset are expected to play a critical role in embedding these values across the organisation.
About Tower Insurance
Tower Insurance has been supporting customers for over 150 years, helping people across Aotearoa New Zealand and five Pacific countries protect their homes, vehicles, businesses, and valued possessions. The insurer is focused on delivering beautifully simple, transparent, and rewarding experiences, underpinned by strong customer trust and long-term sustainability.
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