Ever wonder why so much of what’s learned in training programs doesn’t translate to real-world results? You’re not alone. Studies show a dismal 20% transfer rate, meaning only a fraction of trainees apply their new skills on the job.
We at Going Beyond Training GmbH believe we can do much better than 20%, closer to 80% actually! We partner with science-based transfer tools and experts to design engaging learning journeys that equip participants to put their knowledge into action.
The Transfer Challenge
L&D professionals grapple with a common question: how effective are our training programs? Dr. Ina Weinbauer-Heidel, a leader in transfer effectiveness research, identified a gap between program design and on-the-job application. Her research, along with that of renowned transfer researcher Prof. Robert Brinkerhoff, revealed that while many programs struggle, others achieve an impressive 85% success rate in sustainable transfer.
The 12 Levers of Transfer Effectiveness
Dr. Weinbauer-Heidel pinpointed three main areas influencing transfer, with over 100 factors at play. She then narrowed it down to 12 crucial levers – the key determinants for L&D professionals to design programs with measurable success and scientific backing. These 12 levers are not only significant determinants and predictors of transfer of training, most importantly they can be influenced and controlled by certain tools and interventions.
Putting Transfer into Practice
We go beyond offering just the 12 Levers framework. We integrate these levers into our programs to ensure learnings translate into lasting results. Let’s take a closer look at one of the levers “Support from Supervisors”. A case study from an American Express leadership program, highlights supervisor support as a critical lever. Trainees with supportive supervisors demonstrated significantly higher improvement and application of learned skills.
The Power of Supervisor Support
Effective training hinges on supervisor buy-in. Supervisors are instrumental in assigning tasks, setting priorities, and providing valuable feedback – all crucial for on-the-job performance improvement. Our focus is on equipping L&D professionals with tools to create charming and easy-to-use interventions that encourage supervisor support.
Designing for Supervisor Engagement
Here are key considerations when designing tools for supervisor involvement:
- What’s In It For Managers (WIIFM)? Focus on the benefits for supervisors. Share research highlighting their critical role and how their involvement boosts program success.
- Make Them Feel Valued. Acknowledge the importance of their role and express appreciation for their buy-in.
- Keep it Simple (WOW, It’s Easy!). Emphasize that supporting trainees is achievable and doesn’t require a heavy workload.
The Transfer Toolbox: Empowering Supervisors
We offer practical tools to cultivate supervisor support. These include:
- Self-Check for Managers: This self-assessment tool, originally developed for a company facing supervisor involvement challenges, allows managers to reflect on their role in supporting trainee learning. It empowers them to identify areas for improvement and seek L&D department support.
- Guiding Questions for a Proactive Talk with Your Manager: This tool encourages trainees to initiate a conversation with their managers about the upcoming training. This fosters a collaborative approach and ensures alignment between training goals and on-the-job application.
There is of course a lot more that can be done to encourage supervisor involvement, however, we found that these are 2 simple, easy, charming and highly effective tools that have a significant impact on getting managers and supervisors more engaged in supporting the training initiative
Interested? You can get your complimentary digital copies of these two transfer tools by sending us an email at info@goingbeyondtraining.com. Don’t forget to let us know in the email how you plan on using these samples. We will be happy to share our suggestions!
Ready to Go Beyond Training & Make Learning Stick?
There’s more to explore in maximizing transfer effectiveness. Contact us at info@goingbeyondtraining.com to learn more about our programs and how we can help you bridge the gap between learning and performance.
