Sydney, New South Wales, Australia, February 2026 — Tyro Payments has announced the appointment of Jo Moxey as its Chief Growth Officer (CGO), following her tenure as Interim CGO. The appointment marks a key milestone in Tyro’s growth journey, recognizing Jo’s central role in driving momentum and shaping the company’s revenue and expansion agenda.
On stepping into the role permanently, Jo Moxey shared: “I’m excited by the CGO role because it sits at the centre of Tyro’s next growth phase. Tyro has strong foundations – brand, customers and capability, and this role is about converting those into sustainable revenue growth by tightly aligning product, go-to-market and customer experience. It’s a chance to lead with clarity, focus and impact as Tyro scales.”
Jo brings deep expertise across financial services transformation, customer experience leadership, sales execution, and large-scale operational management. Before her appointment at Tyro, she served as a Financial Services Consultant at the Reserve Bank of Australia, where she supported strategic and transformation-oriented initiatives in the financial ecosystem.
Prior to this, Jo worked as a Financial Services Consultant, leveraging data-driven insights to help financial institutions streamline operations, reduce costs, strengthen compliance, and deliver stronger customer outcomes through cross-functional alignment and performance improvement.
A major chapter of her leadership journey includes a highly impactful tenure at Westpac Group, where she held multiple senior roles across retail and customer operations. As National General Manager, Customer Care and Virtual Banking, she led 1,000 bankers across seven banking hubs operating 24/7, managing 7 million calls annually, and overseeing an operating budget of $110 million and a P&L of $350 million. In the same period, she also served as State General Manager, NSW Retail Bank, managing 200 branches, a $81 billion balance sheet, and a $450 million P&L, while leading operational continuity during COVID and driving measurable growth in lending performance.
Earlier at Westpac, she served as State General Manager, Regional NSW / ACT and London, overseeing 102 retail branches, a $15 billion balance sheet, and 900 people, including visible leadership during the NSW bush fires to ensure continuity of essential banking services in impacted communities. In parallel, she contributed to community service through her role as Non-Executive Director at Westpac Rescue Helicopter Service – Northern NSW, supporting fundraising and community engagement efforts.
Jo also delivered strong growth results at BT Financial Group, where she served as Head of Advisor Distribution, leading a major sales organization managing $130 billion+ in funds under administration and a $400 million P&L, while strengthening accountability rhythms and building high-performance sales culture.
Before that, she held significant leadership roles at Coca-Cola Amatil, including as General Manager, Immediate Consumption and Convenience, where she managed $1.5 billion in retail sales and led strategic partnerships—including renegotiation of a major long-term partnership contract. She also served as General Manager, Acquisitions and Partnerships, driving joint ventures, acquisition evaluation and due diligence.
Her earlier experience includes commercial leadership roles at Ferrero as Sales Director, and multiple roles at The Arnott’s Group, including Strategy Director, strengthening her foundation in go-to-market strategy, revenue leadership, and commercial execution. She also contributed industry-level governance and strategic work as a Non-Executive Director at AACS (Australian Association of Convenience Stores), supporting strategy and public policy engagement on major industry issues.
About Tyro Payments
Founded in 2003, Tyro Payments was created to simplify payments and remove barriers to business success for Australian merchants. Today, Tyro powers more than 76,000 merchants with integrated payment solutions across in-store, online, and on-the-go channels, serving key industries including hospitality, retail, health, and services.
A technology company at heart, Tyro has been a pioneer in Australia’s fintech journey, including becoming the first tech company to obtain a full banking licence in Australia. Tyro provides an integrated offering spanning payments, banking and lending—enabling merchants to accept payments anywhere, receive takings on the same day, and access fast, flexible funding through repay-as-you-trade loans. With more than two decades of contribution to Australia’s digital payments ecosystem, Tyro also works with 450+ active partners to create seamless customer experiences and value-added products.
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