Virginia, USA — Kelly Smith has joined Aptive Resources as the Director of Human Experience. She brings over 16 years of rich expertise in project, process, and program management to her new role. Kelly’s career has been distinguished by her commitment to fostering environments that prioritize growth, innovation, and the human experience.
Smith previously held the position of Program Director and VBA Account Manager at Tria Federal from November 2019 to May 2024. During her tenure, she was instrumental in steering comprehensive communication strategies and managing key client accounts, contributing significantly to the firm’s growth and client satisfaction.
Prior to her role at Tria Federal, Smith served as a Program Director and VBA Account Manager at Favor TechConsulting, LLC (FTC), where she managed various programs and collaborated closely with veterans’ benefits administration to optimize service delivery. Her strategic leadership in program management and client relations significantly bolstered FTC’s operations and service offerings.
Smith’s earlier career is marked by over a decade of significant roles in program management, client services, and human resources across several high-profile federal consulting firms. Her extensive background in managing complex projects and enhancing client experiences has prepared her well for her current leadership role at Aptive Resources.
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About Aptive Resources: Aptive Resources, headquartered in Alexandria, Virginia, is a dynamic firm known for its strategic engagement, health solutions, and digital transformation services. Aptive stands out as a Service Disabled Veteran Owned Small Business (SDVOSB) and Woman Owned Small Business (WOSB), with a strong commitment to improving government performance and connecting with communities through innovative solutions. The company employs hundreds across the U.S., fostering a culture of excellence and adaptability that aligns with evolving client needs.