Greater Toronto Area, Canada, November 2025 — Kevin Collins has been appointed as Director, Talent Acquisition at Rogers Communications, taking on strategic leadership of recruiting operations across the organisation. In this elevated role, he leads the enterprise-wide strategy, teams and systems responsible for attracting top talent while shaping a modern, data-driven hiring function that supports business growth and strengthens organisational culture.
Before stepping into this leadership role, Kevin served for more than eight years as Senior Manager, Employee Engagement Programs at Rogers Communications, where he enhanced employee experience initiatives and strengthened engagement frameworks that supported long-term workforce development across the organisation.
Earlier, Kevin held the position of Senior Manager, Enterprise Client Services, contributing nearly six years to leading client-facing service delivery functions that supported business operations across Toronto. His focus on service excellence and scalable processes strengthened his capability in people and performance leadership.
Prior to this, he worked as Senior Manager, Business Service Delivery for three years in Brampton, providing operational oversight and delivering service innovation across business customer segments. This role followed his tenure as Senior Manager, Data Services, where for one year he led specialised support and service teams within the organisation’s technology ecosystem.
Kevin’s earlier career foundations include roles as Team Manager, Small Business Customer Care, Team Manager, Wireless Customer Care, and Customer Care Specialist, spanning over a decade at Rogers Communications. These formative experiences shaped his deep understanding of operations, customer needs, cross-functional collaboration and employee development.
About Rogers Communications
Rogers Communications is Canada’s leading communications and entertainment company, committed to connecting and entertaining Canadians coast to coast. With a diverse portfolio across wireless, media, cable, and enterprise solutions, Rogers delivers innovative products and services that power digital lives and strengthen communities. Focused on reliability, customer experience and national connectivity, Rogers continues to push innovation forward in communications and entertainment.
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