Agilysys, a leading provider of advanced hospitality software solutions, proudly announces the appointment of Shawn Young as its new Vice President of Services.
Young brings to Agilysys a profound expertise and a rich background in IT and strategy development garnered from his extensive career spanning over two decades in the technology and hospitality sectors.
Before joining Agilysys, Young made significant contributions to Caesars Entertainment, Inc., where he served as Vice President of Strategy and Architecture, overseeing key strategic initiatives and technological advancements. His tenure at Tropicana Atlantic City as Director of Information Technology and Director of Application Development further solidified his reputation as a leader adept at driving technological innovation and operational excellence.
Young’s career also includes pivotal roles at Scientific Games and Bally Technologies, where he led professional and technical services, showcasing his ability to deliver customer-centric solutions and manage complex service portfolios. His earlier experience as a Programming Manager at Recon Automotive and Senior Programmer at Logical Solutions International has equipped him with a versatile skill set and a deep understanding of software development and technical service delivery.
At Agilysys, Young is set to play a crucial role in leading the services division, focusing on enhancing service delivery models, driving customer satisfaction, and spearheading the company’s service-driven growth strategy. His leadership is expected to fortify Agilysys’ position as a key player in providing hospitality businesses with innovative software solutions that foster memorable and profitable guest experiences.