North America, July 2026 — QX Global Group has appointed Vijay Pahuja as its Group Chief Executive Officer (CEO). Bringing more than 25 years of experience in building and scaling service-led businesses across Financial Services, Insurance, and Enterprise Services, Vijay will lead QX’s next phase of growth by deepening the company’s sector expertise and accelerating AI-led delivery for clients across the United States, the United Kingdom, and Europe. Based in North America, he will spearhead QX’s evolution as an intelligent enterprise services platform serving the mid-market.
In his new role, Vijay will oversee QX’s strategic growth across Finance & Accounting, Recruitment, industry-specific knowledge and business process services, and management consulting through Chazey Partners. Backed by Long Ridge Equity Partners, he will focus on embedding AI-driven transformation across the organization’s global workforce of more than 3,000 professionals, enabling clients to achieve measurable improvements in growth, operational efficiency, profitability, and competitive advantage.
Prior to joining QX Global Group, Vijay served as Senior Vice President & Global Business Head at Sutherland, where he led the Insurance business to market leadership across North America and global markets while driving industry-leading growth. During his tenure, he built one of the industry’s most advanced agentic AI ecosystems, setting new benchmarks for enterprise AI adoption, and successfully revitalized the company’s lending business, delivering a growth trajectory exceeding 30% CAGR.
Earlier, Vijay was Corporate Senior Vice President & North America Business Head at WNS Global Services, leading strategy, growth, transformation, and P&L management. Before that, he spent more than nine years with Cognizant Technology Solutions as Business Head – Insurance Digital Operations, where he scaled the Insurance BPS practice from less than US$1 million to more than US$300 million, while managing global delivery, client relationships, and business development across more than 100 clients. His career also includes leadership roles as Vice President & Client Portfolio Head at Fidelity Investments, Growth & Strategy Program Manager / Operations Director at IBM, where he helped establish IBM’s first Business Process Outsourcing relationship in Financial Services, and an early career role with GRAY Media.
With over 25 years of executive leadership experience, Vijay has built an exceptional track record in business transformation, P&L management, AI-led innovation, enterprise services, insurance operations, financial services, and digital transformation. His appointment underscores QX Global Group’s commitment to combining deep sector expertise with intelligent automation and AI-enabled delivery to create measurable value for mid-market organizations worldwide.
About QX Global Group
QX Global Group is a sector-led, technology-enabled Business Process Management (BPM) partner serving mid-market organizations across the United States, the United Kingdom, and Ireland. The company helps organizations reduce operating costs, improve efficiency, and scale with confidence by combining sector expertise, process optimization, and the pragmatic application of technology and artificial intelligence.
With more than 3,250 professionals across eight countries and delivery centers in India and Colombia, QX supports clients in Real Estate, Hospitality, Public Practice Accounting, Recruitment & Staffing, and Insurance Broking. Recognized by Everest Group as a Challenger, the company is known for its sector-embedded delivery model, AI-enabled operational excellence, and strong commitment to quality, compliance, information security, and workplace culture.
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