United States, July 2026 — NTT DATA Business Solutions has announced the promotion of Viswanathan Ramu Sharma to the position of Vice President, Customer Engagements, recognising his extensive leadership experience in SAP consulting, customer success, and enterprise transformation.
With a career spanning nearly four decades, Viswanathan Ramu Sharma has built a distinguished professional journey across finance, consulting, capital markets, and enterprise technology. In his new role as Vice President, Customer Engagements, he will continue strengthening strategic customer relationships, driving customer satisfaction, and leading end-to-end engagement across key client accounts. Prior to this promotion, he served as Senior Director, Customer Engagements, where he focused on expanding customer engagements and ensuring the successful delivery of services while overseeing all aspects of client relationships.
His progression within NTT DATA Business Solutions reflects a consistent record of leadership and delivery excellence. Since joining the organisation in 2019 as an SAP Project Manager, he has held several increasingly senior positions, including Director, Customer Engagements and Senior Director, Customer Engagements. Throughout these roles, he has led SAP implementation programmes, managed customer delivery teams, overseen project budgets and performance metrics, resolved complex delivery challenges, and maintained a strong focus on customer satisfaction and business outcomes. His experience also spans project planning, testing, risk management, and large-scale SAP transformation initiatives.
Before joining NTT DATA Business Solutions, Sharma served as FICO Lead at itelligence, where he contributed to SAP implementation programmes. Earlier in his career, he worked independently as a Project Lead – Enterprise Resource Planning, coordinating SAP implementations for organisations in the food and automotive sectors. His entrepreneurial journey includes founding and leading Rasratha Securities as Founder & CEO, where he built a successful consulting and wealth management business serving institutional, corporate, and high-net-worth clients while providing advisory services on governance, compliance, risk management, and business performance.
Earlier, Sharma held several influential leadership positions within India’s financial services ecosystem. He served as Director at Bangalore Stock Exchange Ltd., representing the exchange before regulators and government bodies while contributing to key committees established by SEBI. He also served as Chairman of the Board at BgSE Financials Ltd., leading technology-driven initiatives to modernise trading and depository services. His professional foundation began with Sri Ram Ganesh & Co Chartered Accountants, where he developed expertise in auditing, regulatory compliance, internal controls, and business advisory. This diverse background across finance, governance, consulting, and enterprise technology has shaped the leadership capabilities he brings to his new executive role.
About NTT DATA Business Solutions
NTT DATA Business Solutions is a global SAP consulting and digital transformation company that helps organisations modernise operations through advisory, implementation, managed services, and innovation-led solutions. With SAP at the centre of its portfolio and supported by a strong ecosystem of technology partners, the company enables businesses to transform operations, improve efficiency, and accelerate growth.
As part of the global NTT DATA Group, the company operates in more than 30 countries with a workforce of over 16,000 professionals. Over the past three decades, it has partnered with thousands of organisations worldwide, delivering intelligent enterprise solutions that combine deep SAP expertise with emerging technologies to support long-term business success.
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