Port Moresby, National Capital District, Papua New Guinea, May 2025 – Roberta Morlin has been appointed as Head of People & Culture Operations and Shared Services at BSP Financial Group Limited, where she will lead the transformation of operational HR services to enhance employee experience and drive strategic enablement across BSP’s Pacific operations.
Over the past six years at BSP, Roberta has held several key leadership roles. Most recently, she served as Head of Employee Experience, where she led workforce management initiatives, implemented group-wide employee engagement surveys across seven countries, and governed change management programs supporting BSP’s HR modernization.
Prior to this, she served as Head of Strategy & Change, People & Culture, where she led critical people transformation programs, collaborated with Melbourne Business School and INSEAD on leadership development for over 30 leaders, and played a pivotal role in rebranding HR to People & Culture across the organization.
She also previously held the role of Head of HR Projects, where she successfully implemented a digital adoption strategy and introduced performance management and electronic documentation systems. Her contributions laid the groundwork for broader HR system modernization across BSP Group.
Roberta’s earlier roles in BSP include leading the Digital Strategy and Insights teams, contributing to customer-centric initiatives and data-driven banking strategies. In addition to her corporate career, she is the founder of Emcare Pacific, a now-concluded chatbot-based FemTech startup, and has held ambassadorial and board roles promoting youth leadership and business innovation in Papua New Guinea.
About BSP Financial Group Limited:
BSP Financial Group Limited (BSP) is the largest bank in the South Pacific, operating in Papua New Guinea, Fiji, Solomon Islands, Cook Islands, Samoa, Tonga, and Vanuatu. With over PGK 23 billion in assets, BSP maintains the largest branch, ATM, and EFTPoS network across the region. It is committed to business modernization, community engagement, and delivering outstanding shareholder value.
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