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Carla Harris Appointed as Vice President, Total Rewards & People Operations at American Eagle Financial Credit Union

Smita SinghbySmita Singh
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Carla Harris Appointed as Vice President, Total Rewards & People Operations at American Eagle Financial Credit Union

Carla Harris Appointed as Vice President, Total Rewards & People Operations at American Eagle Financial Credit Union

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East Hartford, Connecticut, United States, November 2025 — Carla Harris has been appointed as Vice President, Total Rewards & People Operations at American Eagle Financial Credit Union (AEFCU). In her new leadership role, Carla will oversee the design and execution of AEFCU’s people strategy, including compensation, benefits, HR operations, technology, and employee well-being. Her mandate emphasizes innovation, equity, and employee experience—key priorities for AEFCU’s growing workforce.

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Carla’s journey at American Eagle Financial Credit Union began in 2024, where she served as Assistant Vice President, Total Rewards & People Operations. In this role, she developed and implemented benefits and compensation programs that enhanced employee engagement and financial well-being. She also led HR technology modernization, compliance, and people analytics, improving operational efficiency and aligning HR processes with AEFCU’s member-first philosophy.

Before joining AEFCU, Carla held several strategic leadership positions at CVS Health, where she advanced through roles including HR Culture & Change Management Director and Senior Manager of Culture & Change Management. At CVS, she played a key role in designing enterprise-wide change strategies, embedding cultural transformation initiatives, and aligning leadership sponsorship to drive adoption of organizational change. Her contributions significantly improved employee engagement and organizational effectiveness during large-scale HR and business transitions.

Prior to CVS Health, Carla spent eight years at Aetna, where she held progressively senior HR roles such as HR Well-being Strategy & Operations Manager, Head of HR Transformation Initiatives, HR Operations Project Lead, and Benefits Strategy & Administration Manager. She designed and implemented well-being strategies, modernized benefits delivery for over 100,000 members, and helped shape Aetna’s telework and hybrid workplace models that later became foundational to the company’s approach to flexible work.

About American Eagle Financial Credit Union

Founded in 1935, American Eagle Financial Credit Union (AEFCU) is one of Connecticut’s largest community-based credit unions, serving members across Connecticut and Massachusetts. As a member-owned cooperative, AEFCU is guided by the philosophy of “people helping people,” offering a comprehensive range of financial products and services including savings, loans, and business banking solutions.

AEFCU distinguishes itself through its community-centric mission, focusing on financial empowerment, local engagement, and long-term member trust. By placing members at the heart of every decision, AEFCU continues to strengthen its reputation as a financial institution driven by purpose, not profit.

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Tags: AEFCUAmerican Eagle Financial Credit UnionCarla HarrisCompensation and Benefitsemployee experienceFinancial ServicesHappy Place to Work CertificationHPTWHR Leadershippeople operationsVice President Total Rewards
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