New Delhi, Delhi, India, June 2025 — Gagan Arora has been appointed to head Digital Marketing at McDonald’s India – North and East, operated by Connaught Plaza Restaurants Pvt. Ltd. In this pivotal role, he will drive digital innovation, brand engagement, and online customer experience, reinforcing McDonald’s digital presence across the northern and eastern regions of the country.
Prior to this, Gagan served as Digital Lead – Growth Marketing at Impresario Handmade Restaurants, where he led digital strategy for a multi-brand portfolio including SOCIAL, Smoke House Deli, Boss Burger, and Mocha, spanning over 85 outlets across 15 cities. His work encompassed digital channel optimization, online reputation management, SEO, hyper-local campaigns, CRM, and digital partnerships.
Gagan brings over a decade of rich digital marketing experience, having previously worked with prominent organizations such as Home Credit India, Yoozoo Games, and Times Internet. At Home Credit India, he led performance marketing for financial products, while at Yoozoo Games, he spearheaded global campaigns for mobile games in regions like APAC and EMEA.
Earlier, at Times Internet, he was responsible for online promotions and monetization strategies across web and app platforms. He also held a key marketing role at Hungama, managing digital and mobile promotions and ad network integrations.
With deep expertise in digital acquisition, performance marketing, brand activation, and customer engagement, Gagan’s appointment signals McDonald’s India – North and East’s continued commitment to building a robust digital marketing ecosystem to better serve its evolving customer base.
McDonald’s India – North and East
Operated by Connaught Plaza Restaurants Pvt. Ltd., McDonald’s India – North and East serves millions of customers annually through more than 170 restaurants. The brand is committed to high-quality food and customer experience, offering services via drive-thrus, McDelivery, and 24/7 formats, while employing over 6,000 people across the region.
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