Las Vegas, Nevada, United States, May 2026 — Keith Wilson has been appointed Executive Director of Workforce Management – South Pod at MGM Resorts International, marking an expanded leadership role within one of the world’s leading hospitality, entertainment, and gaming companies. In this capacity, he will provide strategic oversight of workforce management across a premier portfolio of properties including Mandalay Bay, MGM Grand, New York-New York, Excalibur, and Luxor.
Prior to this appointment, Keith served as Director of Workforce Management at Mandalay Bay Resort and Casino, where he contributed to workforce planning, operational performance, scheduling strategy, and labor optimization across large-scale resort operations. Earlier, he held the role of Director of Workforce Planning at Palms Casino Resort, leading workforce planning initiatives designed to support operational efficiency, staffing alignment, and guest service excellence.
Before joining Palms Casino Resort, Keith spent nearly seven years with Hakkasan Group as Director of Operational Excellence, where he focused on process improvement, business performance, and scalable operational strategies. He also spent nearly a decade with Caesars Entertainment Corporation, holding roles including Manager of Operational Excellence, Centralized Scheduling Manager, and Restaurant General Manager, building strong expertise across hospitality operations, workforce scheduling, restaurant management, and operational transformation.
With deep experience across workforce management, operational excellence, hospitality staffing, scheduling, labor planning, and enterprise-scale performance improvement, Keith Wilson is well-positioned to advance data-driven workforce strategies, scalable solutions, and operational excellence across MGM Resorts International’s South Pod portfolio.
About MGM Resorts International
MGM Resorts International operates some of the world’s most recognized resorts and casinos, with 28 destinations known for entertainment, luxury facilities, gaming, hospitality, and exceptional guest experiences. With a global workforce of around 81,000 employees, MGM Resorts continues to expand its presence across domestic and international markets while delivering memorable experiences across its resort portfolio.
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