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Swati Nagpaul Appointed as Global Head – Talent Operations at SoftwareOne

Smita SinghbySmita Singh
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Swati Nagpaul Appointed as Global Head - Talent Operations at SoftwareOne

Swati Nagpaul Appointed as Global Head - Talent Operations at SoftwareOne

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Madrid, Community of Madrid, Spain, May 2025 – Swati Nagpaul has been appointed as the Global Head – Talent Operations at SoftwareOne, a global software and cloud solutions provider. In this new role, she will lead and optimize the company’s global talent operations to support its evolving business needs and workforce transformation initiatives.

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Swati’s journey at SoftwareOne began over a year ago, where she initially served as Global Talent Operations Lead. During this time, she played a vital role in building scalable systems for talent lifecycle management and enabling operational excellence globally.

Prior to joining SoftwareOne, she pursued a unique professional path as a Change Evangelist and Executive Advisor, offering strategic coaching to senior leaders and guiding organizations through large-scale transformation with a focus on agility and psychological insight. Concurrently, she also joined IE University as an Adjunct Professor of Change Management, reinforcing her role as a thought leader in organizational change.

Swati’s earlier career includes an impactful tenure at JW Marriott, where she was Director – Human Resources at the Juhu, Mumbai property. In this role, she partnered closely with executive leadership to drive profitability through strategic human capital initiatives.

Before that, she worked at Orange Business Services, where over nearly five years, she held roles including Senior HR Business Partner and HR Project Manager, delivering global people programs and digitization projects that enhanced organizational effectiveness.

Her professional experience is further enriched by leadership roles at HT Media Group, Iris Worldwide, The Oberoi Group, IndiGo, India Today, and Elixir Web Solutions, where she developed and led HR practices across the media, aviation, hospitality, and consulting sectors.

About SoftwareOne
SoftwareOne is a global software and cloud solutions company headquartered in Switzerland. With a workforce of over 8,900 professionals across 90 countries, it offers end-to-end services that help companies modernize their applications and IT infrastructure while optimizing software and cloud investments. The company delivers over 7,500 software brands worldwide and is listed on the SIX Swiss Exchange under the ticker symbol SWON.

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Tags: Career MoveGlobal Head Talent OperationsHappy Place to Work CertificationHPTWHR LeadershipHR StrategyLeadership AppointmentSoftware and Cloud SolutionsSoftwareOneSwati NagpaulTalent ManagementTalent Operations
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Matthew Breitfelder is Partner and Global Head of Human Capital at Apollo, where he focuses on attracting extraordinary talent to the firm and creating an innovative, inclusive, high-performance culture that brings out the best in Apollo’s people. Matt leads Apollo’s recruiting, talent management, compensation, succession planning, citizenship, employee relations, development, and culture work. He is also a member of the firm’s Leadership Team. Matt is committed to expanding opportunities across Apollo’s workplace, marketplace, and communities. Prior to joining Apollo, Matt was Chief Talent Officer at BlackRock as well as a member of the Operating Committee. Previously, he held strategy, talent, and innovation roles at Mastercard, PwC, and CEB/Gartner.

Matt holds a BA in Economics from the University of Southern California, an MSc from the London School of Economics, and an MBA from Harvard Business School. He currently serves on the boards of the Lumina Foundation, the Aspen Institute’s Business and Society program, the Milken Institute’s Inclusive Capitalism initiative, and Georgetown University’s initiative on AI, Analytics, and the Future of Work. He is the co-author of numerous Harvard Business School case studies and articles on leadership. Matt has been recognized as a Top Global CHRO multiple times by n2Growth and Stanford Business School.

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