Gurugram, Haryana, India, October 2024 – Tata 1mg is pleased to announce the appointment of Santanu Ghosh as Senior Vice President & Business Head, Retail. In this role, Mr. Ghosh will spearhead Tata 1mg’s retail expansion and enhance the consumer experience across the platform, aligning with the company’s mission to make healthcare accessible and affordable across India.
Most recently, Mr. Ghosh held the position of Vice President, Operations at Reliance Retail, where he was instrumental in driving operations excellence and implementing business strategies across a network of stores in India. During his tenure of over two years, he contributed significantly to the growth and efficiency of the retail operations.
Previously, Mr. Ghosh served as CEO at The Bombay Store, where he led initiatives to revitalize the brand and enhance its market presence. His strategic approach to branding and retail management was a driving force in elevating customer engagement and sales.
At Shoppers Stop Limited, he held various key roles over nearly nine years, including Head of Operations for Home Stop, and later as Regional Controller for South & East India. He demonstrated a remarkable ability to streamline operations, optimize resources, and implement SOPs, thereby boosting regional growth.
Earlier in his career, Mr. Ghosh was Operations Support Manager at Reliance Webstore Pvt. Ltd., where he played a pivotal role in setting up a chain of stores in the Eastern Zone, optimizing customer retention and profitability.
Tata 1mg, India’s leading consumer health platform, is committed to making healthcare accessible and affordable for a billion Indians. It empowers consumers with information about medicines, cost-effective alternatives, healthcare professionals, and diagnostic services. Tata 1mg’s platform operates as both a web portal and mobile app, serving as a trusted health partner for Indian consumers and caregivers.
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