Gurugram, Haryana, India, August 2026 — Urban Company has promoted Chetna Wadhwa to Director – People Success, recognizing her significant contributions to the company’s people strategy, rewards, performance management, and HR transformation initiatives.
Chetna has been an integral part of Urban Company for over four years, steadily progressing through key leadership roles. Prior to her promotion, she served as Associate Vice President – Rewards and People Excellence, following her tenure as Senior Manager – Rewards & People Excellence. In her new role as Director – People Success, she will lead the organization’s people success agenda, driving strategic initiatives across rewards, performance excellence, employee experience, and talent programs to support Urban Company’s continued growth.
Before joining Urban Company, Chetna spent nearly five years at RIVIGO, where she led Performance, Rewards & HR Transformation. During her tenure, she spearheaded the implementation of the Darwinbox HRMS platform, automated end-to-end employee lifecycle processes, redesigned performance management systems, developed organization-wide rewards and compensation strategies, and partnered with business leaders on talent management, employee relations, and HR transformation initiatives. She also played a pivotal role in scaling campus hiring, strengthening HR analytics, and driving enterprise-wide change management programs.
Chetna holds a Post Graduate Programme in Human Resource Management from the Management Development Institute (MDI), Gurgaon, equipping her with a strong foundation in strategic human resource management and organizational excellence.
About Urban Company
Urban Company is a technology-driven platform connecting customers with trusted professionals for home and beauty services, ranging from repairs and cleaning to salon and wellness experiences. The company simplifies urban living by delivering reliable, transparent, and high-quality services across India, the UAE, Singapore, and Saudi Arabia.
In addition to its marketplace platform, Urban Company offers Native, its in-house brand of smart home solutions designed to enhance safety and convenience. Through comprehensive training programs in partnership with the National Skill Development Corporation (NSDC), the company empowers Skill India-certified service professionals while promoting sustainable livelihoods and consistent service excellence.
Read Also : When HR “Produces Nothing”: A Response to Jennifer Sey’s Anti-HR Vision
The Fine Balance: Navigating Work, Life, and Mental Wellbeing
Mind the Leadership Gap – From Learning to Real-World Impact
How the Adecco Group is empowering its employees for the future of work
