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The Evolving Role of HR: From Strategic Enabler to Societal Impact Driver

In a world shaped by technological disruption, demographic shifts, and evolving workforce models, HR’s role is no longer confined to compliance or policy-making. As Amit Malik shares in this HR Day reflection, the next five years will redefine HR as the architect of organizational resilience and cultural transformation.

Role of HR evolving in next 5-10 years.

Over next 5 years HR will be driven by technology, workforce dynamics, and societal shifts. HR as a function will have no choice but to leverage AI and data analytics for predictive workforce planning, personalized employee experiences, engagement and culture building. Emphasis will increase on addressing skill gaps in rapidly changing industries from High risk industries like manufacturing and IT to medium risk like Retail , Finance and Banking to low risk of healthcare. HR mandates will increasing ask of the function to focus on ensuring adaptability to global disruptions and ethical governance, aligning organizational purpose with societal impact.

What are most pressing talent challenge in next 5-10 years in different sectors

Irrespective of sectors talent challenges will share common themes. In technology, the race for AI, cybersecurity, and quantum computing expertise will intensify, with innovation outpacing upskilling. Healthcare faces aging workforce shortages and burnout, requiring robust retention and global talent pipelines. Manufacturing and energy sectors will struggle with transitioning to green skills and automation, demanding reskilling at huge scale. Retail and hospitality will grapple with high turnover and gig economy integration. Across all sectors, attracting diverse talent, bridging generational expectations, and combating skill obsolescence in a digital-first world will be critical.

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Message to HR professionals on occasion of HR day

On this HR Day, I salute the focus and commitment to shaping workplaces that inspire and empower. HR professionals are the architects of organizational resilience, navigating change with empathy and vision. As we look ahead, it’s important to embrace technology to amplify impact, to unlock potential, and build thriving cultures. Role of HR is pivotal in creating a future where work is meaningful and engaging. May the force be with you!

Read Also :  HR at the Heart of Transformation: Shaping Purpose-Driven, Future-Ready Workforces in the Energy Sector

From Support to Strategy: HR’s Decisive Shift Toward Leading the Future of Work

Trust, Technology, and the Human Touch: Shaping the Future of HR

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Amit Malik

Amit Malik

Amit Malik is a Dynamic executive and Board leader with 25+ years of experience, One of the Few HR leaders to lead Businesses as CEO Amit is currently President Japan Asia Pacific & Australia at Wadzpay Worldwide ltd. Prior to that he was the Chief Executive Officer and Managing Director of Aviva India and has worked across banking, financial services captive, insurance, and FMCG industry.

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