London, England, United Kingdom, November 2025 — Martin Klima has been appointed as Chief Operating Officer at SilverDoor, the world’s leading provider of serviced apartments for business travel. His promotion marks a significant milestone in a career spanning over thirteen years with the company, during which he has played a central role in shaping SilverDoor’s client service excellence and operational growth across global markets.
Martin has been with SilverDoor since 2012, rising through a series of progressive leadership positions. Before his current appointment, he served as Chief Customer Officer, where he led global client experience, operational excellence, and service delivery strategy. Under his leadership, SilverDoor strengthened its reputation for premium client partnerships and seamless customer engagement in the corporate accommodation sector.
Earlier, Martin held the role of Group Head of Client Relationships, where he oversaw all client-facing teams and ensured consistent service quality across international operations. His work focused on developing bespoke technology, finance, and marketing solutions to meet the diverse needs of SilverDoor’s corporate clients.
Prior to this, Martin served as Client Account Manager and Client Account Support, where he developed hands-on expertise in negotiation, client engagement, and property sourcing — laying the foundation for SilverDoor’s enduring client relationships and service-driven culture.
Before joining SilverDoor, Martin began his professional journey in customer relations and regulatory roles, including as Consumer Affairs Officer at the Civil Aviation Authority and Executive Response Officer at Capital One, where he honed his ability to balance compliance, customer advocacy, and stakeholder management.
About SilverDoor
SilverDoor is the world’s most trusted provider of serviced apartments for business travel. Partnering with over 2,000 property providers globally, SilverDoor offers the widest selection of corporate accommodation solutions across key international business hubs.
The company’s expert team sources accommodation exclusively for corporate clients, combining deep market insight with strong relationships to secure the most suitable options at the best value. With a focus on service excellence, reliability, and innovation, SilverDoor continues to redefine corporate travel by delivering bespoke accommodation experiences tailored to business needs.
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