Gurugram, Haryana, India, September 2025 — Praveen Arora has been named Head of Information Technology & Quality Management at Bharti Airtel Foundation. In this role, Praveen will lead the Foundation’s digital enablement and quality governance—advancing process excellence, data-driven operations, and service delivery at scale.
At Bharti Airtel Foundation, Praveen previously served as Head of Quality, where he led quality assurance and improvement programs, drove process redesign and digitization, strengthened audit and control frameworks, and championed cross-functional initiatives to elevate stakeholder experience and operational outcomes.
Before joining the Foundation, Praveen was a Partner at FGnC Consulting, spearheading enterprise transformations for leading organizations through standardization, value analysis, and automation. Earlier, as Senior Vice President & Group Head – Excellence & Customer Service at Motilal Oswal Financial Services, he advanced a performance culture and customer-centric programs across the group.
Praveen also held transformation and business engineering leadership roles at Deutsche Bank and Infosys BPM, and drove quality and operational excellence at HP Global eBusiness, Saint-Gobain (Grindwell Norton), and Grasim Industries (Aditya Birla Group).
Praveen holds an MBA in Human Resources from Indira Gandhi National Open University.
About Bharti Airtel Foundation
Bharti Airtel Foundation—the philanthropic arm of Bharti Enterprises—was established in 2000 with a vision to help underprivileged children and young people in India realize their potential. Working closely with governments, corporates, communities, and the public, the Foundation designs and delivers holistic education programs that foster employability and civic responsibility.
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