Westerly, R.I., United States, November, 2024 – Washington Trust has announced the appointment of Michelle Kile as Executive Vice President and Chief Retail Banking Officer. In her new role, Kile will oversee the retail sales and customer service operations across Washington Trust’s 28 retail branch offices, the Customer Solutions Center, and digital banking services.
“Michelle joins us with 20 years of experience in Retail Banking delivery from several New England financial institutions,” said Edward O. ‘Ned’ Handy III, Washington Trust Chairman and Chief Executive Officer. “We’re excited to have her lead Washington Trust’s Retail teams as they focus on branch transformation, solution-oriented personal service, and digital optimization to help our customers achieve their financial goals.”
A resident of Rhode Island and a graduate of Rhode Island College, Kile brings extensive expertise in retail branch services, business development, and customer experience. Before joining Washington Trust, she served as a senior leader at Digital Federal Credit Union in Franklin, MA. Known for her industry thought leadership, Kile has participated as a speaker and panelist in numerous banking forums and served on community boards, including the Women’s Initiative Advisory Committee for the United Way of Central Massachusetts.
About Washington Trust
Founded in 1800, Washington Trust holds the distinction of being the oldest community bank in the United States and the largest state-chartered bank headquartered in Rhode Island. The Bank offers a comprehensive range of commercial banking, mortgage banking, personal banking, and wealth management services through offices in Rhode Island, Connecticut, and Massachusetts, as well as digital platforms. Washington Trust remains committed to helping individuals, businesses, and organizations improve their financial well-being. A member of the FDIC and an equal housing lender, Washington Trust Bancorp, Inc., trades on NASDAQ under the symbol WASH.
