McLean, Virginia, United States, July 2026 — Capital One has promoted Emily Good to Senior Director, Human Resources Business Partner, recognizing her strategic contributions to talent leadership, organizational effectiveness, and business partnership as the company continues to strengthen its people-first culture and drive innovation across the enterprise.
In her expanded leadership role, Emily will partner with senior executives to shape enterprise talent strategies, strengthen leadership capability, enhance organizational effectiveness, and foster inclusive, high-performing teams. She will continue to play a pivotal role in aligning people strategies with business priorities while supporting Capital One’s commitment to innovation, collaboration, and exceptional employee experiences.
Prior to her promotion, Emily served as Director, Human Resources Business Partner at Capital One, where she acted as a trusted strategic advisor to senior business leaders. She led initiatives spanning organizational design, leadership development, change management, talent strategy, and employee experience, delivering scalable, data-driven people solutions that supported both business growth and organizational culture.
Earlier, she served as Senior Manager, Human Resources Business Partner, where she partnered with leaders to strengthen talent management practices and build high-performing teams while contributing to the continued evolution of Capital One’s people strategy.
Before joining Capital One, Emily spent more than four years with the Federal Reserve Bank of Richmond, where she progressed from Senior Business Analyst to Senior Business Advisor. In these roles, she worked closely with executive leadership to align strategy, people, and operational priorities, supporting enterprise-wide decision-making, organizational effectiveness, governance, risk mitigation, and long-term strategic initiatives.
Emily began her professional career with KPMG as an Associate, partnering with organizations ranging from high-growth technology startups to Fortune 500 companies. She advised clients on financial reporting, audit compliance, internal controls, SOX compliance, IPO readiness, revenue recognition, and operational improvement initiatives, building a strong analytical and business advisory foundation that continues to inform her leadership approach.
Across her career, Emily has developed expertise in Strategic Human Resources, HR Business Partnering, Organizational Effectiveness, Leadership Development, Talent Strategy, Organizational Design, Change Management, Employee Experience, Workforce Planning, Executive Coaching, Business Advisory, Risk Management, Data-Driven Decision Making, and Culture Transformation.
Education: Education details were not provided in the available information.
About Capital One
Capital One is a leading financial services company committed to helping customers achieve financial well-being through innovation, technology, and customer-centric banking solutions. Founded on the belief that everyone deserves the opportunity to prosper, the company combines financial expertise with cutting-edge technology to deliver products and services that simplify and improve customers’ financial lives.
With a culture built on collaboration, inclusion, innovation, and continuous learning, Capital One empowers its associates to solve complex challenges, develop transformative solutions, and create meaningful impact for customers, communities, and the future of banking.
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